Medical Assistant III Internal Medicine

Corewell Health • Berkley, MI

6d • Onsite

About The Position

Under the direction of management and physician leadership, the Medical Assistant III performs and oversees clinical activities, including maintaining patient flow and supporting primary and preventive health care. The role performs technical procedures, lab protocols, and other clinically oriented activities under physician or provider direction. It also assists management with office efficiencies and supports physicians, clinic staff, and management in accordance with organizational policies and procedures and the “Service First” philosophy.

The Medical Assistant III assists physicians and providers with primary healthcare and patient care management, collaborates with clerical staff to optimize operations and patient flow, and interacts with outside healthcare facilities and agencies regarding patient care and insurance. The position maintains current competencies and may speak with leadership and accreditation bodies about processes and workflows. It also performs front-office duties and provides coverage in other departments or locations as needed.

In addition to the core duties, the role is formally assigned two additional responsibilities that together account for at least 20% of dedicated work time. Options include care-gap outreach and chart preparation, residency clinic duties, high-level disinfection, precepting new hires, participating in or leading special programs, care management, qualified language interpretation, serving as an EPIC or competency super user, advanced provider support, or a multi-site/flexible float-pool assignment.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. The posting notes an exception for team members with other certifications and hire dates before November 1, 2025.
• At least 1 year (12 months) of medical assistant experience; alternatively, completion of the Corewell Health medical assistant internship and 6 months of medical assistant experience, or completion of the Corewell Health medical assistant apprenticeship program.
• BLS certification from the American Heart Association or American Red Cross within 30 days of hire.
• One of the following medical assistant credentials within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Michigan LPN license upon hire.

Responsibilities

• Assist physicians and providers with primary healthcare and patient care management.
• Maintain patient flow and support delivery of primary and preventive healthcare.
• Perform technical procedures, lab protocols, and clinically oriented activities under physician or provider direction.
• Assist management in achieving office efficiencies in accordance with policies and procedures.
• Collaborate with clerical staff to optimize operations and patient flow.
• Interact with outside healthcare facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to discuss processes and workflows with leadership and accreditation bodies.
• Perform front-office duties and provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities, accounting for at least 20% of dedicated time.

Benefits

• $1,000 sign-on bonus for external applicants.
• Comprehensive benefits package.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED