Medical Assistant III Internal Medicine

Corewell Health • Berkley, MI

5d • Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Internal Medicine clinic at the Berkley Northpointe Center. Under management and physician leadership, this role performs and oversees clinical activities, supports the delivery of primary and preventive health care, performs technical procedures and laboratory protocols under provider direction, and helps maintain patient flow. The position supports physicians, clinic staff, and management while promoting customer satisfaction and efficient clinic operations consistent with the organization’s “Service First” philosophy.

The Medical Assistant III assists providers with primary health care and patient care management, collaborates with clerical staff to optimize operations, and interacts with outside health care facilities and agencies regarding patient care and insurance. The role maintains current competencies and may speak with leadership and accreditation bodies about clinic processes and workflows. Front-office coverage and coverage in other departments or locations may be required. The position also formally includes at least two designated additional responsibilities, each accounting for at least 20% of dedicated time, selected from the responsibilities listed in the posting.

This is a full-time, 40-hour-per-week position with a day shift and variable days. Weekend frequency is listed as not applicable. The posting offers external applicants a $1,000 sign-on bonus.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience.
• At least 1 year (12 months) of medical assistant experience; alternatively, completion of a Corewell Health medical assistant internship and 6 months of medical assistant experience, or completion of the Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• Within 90 days, obtain one of the specified credentials: CMA (AAMA), RMA (AMT), ARMA medical assistant credential, NCMA (NCCT), CCMA (NHA), NRCMA (NAHP), or hold a Michigan LPN license upon hire.

Responsibilities

• Maintain patient flow and support delivery of primary and preventive health care.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist management in achieving office efficiencies and ensuring efficient operations in accordance with policies and procedures.
• Support physicians, clinic staff, and management while promoting customer satisfaction and the “Service First” philosophy.
• Assist the physician or provider with primary health care and patient care management.
• Collaborate with clerical staff to optimize clinic operations and patient flow.
• Interact with outside health care facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to discuss processes and workflows with leadership and accreditation bodies.
• Perform front-office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform at least two formally assigned additional responsibilities, each representing at least 20% or more of dedicated time, selected from: primary-care gaps-in-care identification, outreach, and chart preparation; residency clinic role; high-level disinfection; designated new-hire preceptor; participation in or leadership of special programs or grants; care management (PDCMs); qualified language interpreter; EPIC or specific-competency super user; advanced provider support with complex procedures and/or infusion/chemotherapy scheduling; or multi-site/flexible float-pool assignment.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory covering items such as restaurants, phone plans, and spas.
• Optional identity theft protection and home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• $1,000 sign-on bonus for external applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED