Medical Assistant III Internal Medicine

Corewell Health•Canton, MI
•Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Internal Medicine clinic at Haggerty Professional Plaza in Canton, Michigan. Under the direction of management and physician leadership, the role performs and oversees clinical activities that support primary and preventive care, patient flow, technical procedures, laboratory protocols, and clinic operations. The Medical Assistant III supports physicians, clinic staff, and management while promoting customer satisfaction and Corewell Health’s “Service First” philosophy. The position assists providers with primary healthcare and patient care management, collaborates with clerical staff to optimize operations and patient flow, and interacts with outside healthcare facilities and agencies regarding patient care and insurance. The role maintains current competencies and must be able to explain processes and workflows to leadership and accreditation bodies. Front-office coverage and coverage in other departments or locations may be needed. As part of primary duties, the employee is formally assigned two additional responsibilities, each accounting for at least 20% of dedicated time. Possible assignments include identifying and following up on primary care gaps in care, residency clinic duties, high-level disinfection, precepting new hires, participating in or leading special programs or grants, care management, qualified language interpretation, serving as an EPIC or other competency super user, advanced provider support, or a multi-site/flexible float pool assignment. This is a full-time, 40-hour-per-week position on a day schedule, Monday through Friday. Hours are Monday, Wednesday, and Thursday 8 a.m.–5 p.m.; Tuesday 9 a.m.–6 p.m.; and Friday 8 a.m.–4 p.m. Corewell Health offers a $1,000 sign-on bonus to external applicants. The position is based at Haggerty Professional Plaza, 2050 N Haggerty Rd, Canton.

Requirements

  • High school diploma or equivalent.
  • Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. Team members may have other certifications and hire dates before November 1, 2025.
  • One year (12 months) of medical assistant experience; or completion of the Corewell Health Medical Assistant internship and six months of medical assistant experience; or completion of the Corewell Health Medical Assistant apprenticeship program.
  • Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
  • One of the listed medical assistant credentials within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
  • Michigan Practical Nursing (LPN) license upon hire.

Responsibilities

  • Assist the physician or provider with primary healthcare and patient care management.
  • Maintain patient flow and support delivery of primary and preventive healthcare.
  • Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
  • Collaborate with clerical staff to optimize clinic operations and patient flow.
  • Interact with outside healthcare facilities and agencies regarding patient care and insurance.
  • Maintain updated competencies and communicate processes and workflows to leadership and accreditation bodies.
  • Perform front-office duties as needed to provide coverage.
  • Provide coverage in other departments or locations as needed.
  • Deliver excellent customer service and support patient- and family-centered care.
  • Perform two formally assigned additional responsibilities as part of primary duties, with each assigned responsibility taking at least 20% of dedicated time.

Benefits

  • Comprehensive benefits package
  • On-demand pay program powered by Payactiv
  • Discounts directory
  • Optional identity theft protection
  • Optional home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • $1,000 sign-on bonus for external applicants
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