Medical Assistant III Internal Medicine

Corewell Health • Wyandotte, MI

12d • Onsite

About The Position

Under the direction of management and physician leadership, the Medical Assistant III performs and oversees clinical activities, supporting patient flow and the delivery of primary and preventive health care. The role performs technical procedures, laboratory protocols, and other clinically oriented activities under physician or provider direction. It also assists management with office efficiency and supports physicians, clinic staff, and management in keeping with the “Service First” philosophy and customer satisfaction goals.

The Medical Assistant III assists physicians and providers with primary health care and patient care management, collaborates with clerical staff to optimize operations and patient flow, and interacts with outside health care facilities and agencies regarding patient care and insurance. The role maintains current competencies and can explain processes and workflows to leadership and accreditation bodies. Front-office duties and coverage in other departments or locations may be required as needed.

As part of the primary duties, the Medical Assistant III is formally assigned two additional responsibilities, each accounting for at least 20% of dedicated time. Possible assignments include primary care gaps-in-care identification, outreach, and chart preparation; residency clinic work; high-level disinfection; new-hire precepting; participation in or leadership of special programs or grants; care management; qualified language interpretation; serving as an EPIC or competency super user; advanced provider support for complex procedures or infusion/chemotherapy scheduling; or a multisite/flexible float pool assignment.

This is a full-time position at the Care Center in Wyandotte, Michigan, with a day shift, 40 scheduled hours per week, variable hours between 8 a.m. and 5 p.m., Monday through Friday. Weekend work is not scheduled. Corewell Health offers external applicants a $1,000 sign-on bonus.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. Team members with other certifications and hire dates before November 1, 2025 are also noted.
• At least 1 year (12 months) of medical assistant experience; alternatively, completion of the Corewell Health medical assistant internship and 6 months of medical assistant experience, or completion of the Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• Obtain one of the listed medical assistant credentials within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Michigan Licensed Practical Nurse (LPN) license upon hire.

Nice To Haves

• 2 years of medical assistant experience.

Responsibilities

• Assist physicians and providers with primary health care and patient care management.
• Maintain patient flow and support delivery of primary and preventive health care.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist management in achieving office efficiencies and support physicians, clinic staff, and management.
• Collaborate with clerical staff to optimize operations and patient flow.
• Interact with outside health care facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to explain processes and workflows to leadership and accreditation bodies.
• Perform front-office duties and provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities, each comprising at least 20% of dedicated time, from the listed specialty assignments.

Benefits

• $1,000 sign-on bonus for external applicants.
• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection and home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED