Medical Assistant III - Hoag Medical Group

Hoag•Tustin, CA

5h•$25 - $39

About The Position

The Medical Assistant III is responsible for maintaining a highly professional environment and a collaborative relationship with patients and physicians. The role supports patient access and flow by completing clinical and non-clinical tasks, including scheduling follow-up visits, imaging and lab work; preparing chart elements; checking vital signs; rooming patients; and assisting with procedures. The position also handles pre-authorization and serves as a liaison between providers and patients. The Medical Assistant works with staff to ensure records are received and required testing is completed before appointments or surgery, and provides status updates to staff and patients when timing may affect health, testing, or treatment options. The role supports even patient flow and communication within Hoag and referring physician offices. The employee may be required to begin the workweek at a different location or travel to multiple sites. In Oncology and Specialty Clinics, the role follows clinic guidelines for handling instruments and equipment used in procedures.

Requirements

High school graduate or equivalent GED.
Graduate of a Medical Assistant Program or equivalent medical back-office experience as defined for the relevant department.
Ability to anticipate provider needs and demonstrate critical thinking skills developed through experience.
HMG Primary Care: 8 years of experience in Primary Care.
HMG Specialty Care: 4 years of experience in the same specialty area.
OCW: 4 years of experience in OBGYN.
Hoag Urgent Care: 8 years of experience in Primary Care or Urgent Care.
Diabetes Center: 8 years of experience as a Medical Assistant.
Oncology, Gastro, Digestive, and Pain Management Specialty Clinics: 3 or more years of experience as a Medical Assistant.
Current BLS (AHA) certification.
Pain Management Center: National Certified Phlebotomy Technician (NCPT) or California-specific CPT I.
Diabetes Center: CPTI-CPT-Certified Phlebotomy Technician. Employees hired into the role before 3/16/2025 are grandfathered into their position and must obtain CPTI within 210 days to remain in the position.

Nice To Haves

Medical Assistant Certification.
CPR certification.
For Diabetes, Oncology, Gastro, and Digestive Specialty Clinics: current Limited Phlebotomy Certification.

Responsibilities

Schedule patients, including follow-up office visits, imaging, and lab work.
Prepare appropriate chart elements.
Check vital signs and room patients.
Assist with procedures.
Complete pre-authorization processes and act as a liaison between providers and patients.
Work collaboratively with staff to ensure records are received and appropriate testing is completed before appointments or surgery.
Update staff and patients on the timing and status of tasks that may affect health, testing, or treatment options.
Support even patient flow and ongoing communication within Hoag and referring physician offices.
Follow clinic guidelines for handling instruments and equipment used in Oncology and Specialty Clinic procedures.
Start at different locations during the workweek or travel to multiple sites as required.