Medical Assistant III

The Christ Hospital Health Network•Cincinnati, OH

About The Position

Assists with patient examinations and treatment under the direction of a physician. Serves as a clinical lead and resource to management and coworkers, supports office training needs, identifies opportunities to optimize clinical operations, and acts as a change agent. In smaller practices, may function as a de facto leader responsible for daily workflow and operations and may assume office responsibilities when the Practice Coordinator or Practice Manager is absent.

Requirements

High school diploma or equivalent required.
Associate degree and/or Certified/Registered Medical Assistant credential required.
At least 5 years of Medical Assistant or other relevant experience, with progressively increasing responsibilities.
Certified or Registered Medical Assistant credential required.
BLS certification required.
Complete all required training outlined in the career path.
Exceptional clinical skills.
Excellent computer skills, including Microsoft Outlook, Excel, EMR, and scheduling systems.
Strong verbal and social skills to work respectfully with patients, physicians, visitors, coworkers, and drug representatives, in person and by telephone.
Ability to anticipate provider needs and demonstrate strong critical-thinking skills.
Ability and willingness to travel to other physician offices as requested or needed.
Ability to maintain patient confidentiality and comply with the legal responsibilities and requirements of the medical assistant role.

Nice To Haves

Practice experience in different care settings, such as primary care and specialty care, is preferred.
Complementary clinical skills such as phlebotomy, performing EKGs, stitch removal, and splinting are highly preferred.

Responsibilities

Maintain patient flow during clinic hours; document review of systems, measure and record vital signs, update medical, social, and family history, and review and update medication lists.
Record patient information accurately in the electronic medical record (EMR).
Prepare patient charts in the EMR by scanning, abstracting, and reviewing records to ensure necessary diagnostic results, hospital reports, and other medical information are available to the physician.
Access websites or contact outside facilities to obtain needed patient information; act as an EMR Superuser.
Assist the manager in coordinating clinical staff and work assignments to provide coverage.
Train new clinical staff and assist with training new employees; coordinate or oversee office work queues and may assume office responsibility in the absence of the Practice Coordinator or Practice Manager.
Refill and pre-authorize medications, communicating with patients, pharmacies, or insurance companies as needed.
Record patient samples and other medications, dispose of expired medications, prepare and maintain clean, fully stocked examination rooms, and complete patient assistance paperwork or requests.
Obtain pertinent medical information from patients according to office protocols, return calls, respond to MyChart messages, and work EMR/Practice Management in-baskets, daily workflow logs, and queues.
Answer incoming calls, schedule appointments, perform patient check-ins and check-outs, and complete pre-certifications for prescriptions, procedures, and surgeries as needed.
Operate EKGs, cardiac monitors, and other equipment for routine diagnostic tests; perform other assigned clinical duties, such as phlebotomy and cast removal.
Maintain a safe, secure, and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
Protect confidential patient-care information and follow the legal responsibilities and requirements of the medical assistant role.
Support quality measures and patient experience, and train staff on quality.
Perform other job duties as assigned.