Medical Assistant III

Millennium Physician Group•Jacksonville, FL

1d•$21 - $31

About The Position

The Medical Assistant (MA) provides high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in outpatient and hospital-based settings. The role supports efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands-on service delivery, following clinical guidelines, provider supervision standards, and organizational policies. The Medical Assistant conducts patient intakes, assists with examinations and procedures, performs routine diagnostic services, processes samples, and maintains clinical equipment and safety practices. The role also supports patient triage, care coordination, education, scheduling, referrals, insurance-related processes, and accurate electronic health record documentation. The MA contributes to quality improvement initiatives and communicates with patients, providers, and interdisciplinary teams while maintaining confidentiality, compliance, and culturally competent care.

Requirements

High school diploma or equivalent required.
At least 1 year of experience in a physician's office, clinic, or hospital setting.
Experience using electronic health record (EHR) systems such as Epic, Athena, Cerner, or equivalent.
Graduate of an accredited Medical Assistant program required.
Basic Life Support (BLS) certification required.
Certification or registration through AAMA, AMT, NHA, or equivalent required.
Skilled in obtaining and documenting vital signs, including blood pressure, temperature, pulse, respiration, SpO₂, height, and weight.
Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
Knowledge of infection control, universal precautions, and sterile technique.
Competent in assisting with minor procedures, patient preparation, and clinical room setup.
Proficient in medical terminology, documentation accuracy, and appointment scheduling.

Nice To Haves

Bilingual in English and Spanish.
Certification in EKG or phlebotomy procedures through an approved program.
Prior exposure to multi-specialty or hospital-based environments.

Responsibilities

Conduct comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
Assist providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
Perform EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
Prepare, label, and process laboratory samples and point-of-care tests accurately.
Maintain infection control and safety protocols, and maintain equipment calibration across clinical areas.
Support providers with patient triage, care coordination, and transitions across clinical settings.
Provide patient education regarding medications, treatment plans, chronic condition management, and preventive care.
Document clinical data, provider instructions, and patient updates accurately in the electronic health record (EHR).
Schedule, confirm, and track patient appointments, referrals, authorizations, and test results to ensure timely care.
Verify insurance coverage and assist with prior authorizations, billing, and coding processes as needed.
Monitor inventory levels and prepare examination or procedure rooms with required supplies and equipment.
Participate in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
Facilitate communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.
Maintain confidentiality and adhere to HIPAA, OSHA, infection control, and other compliance standards.
Provide compassionate, culturally competent care with sensitivity to diverse patient populations.
Demonstrate excellent guest service to internal team members and patients.
Perform other related duties as assigned.