Medical Assistant III - Neurology Clinic - BBSB

UTHealth Houston•Houston, TX
•Onsite

About The Position

The Medical Assistant III is a member of the Department of Neurology clinical team and supports the delivery of safe, effective, patient-centered, timely, efficient, and equitable care. The role helps provide a positive patient experience by preparing patients for visits, obtaining and documenting relevant clinical information, assisting with routine and specialty procedures, coordinating follow-up care, and supporting the clinic’s daily operations. The clinic cares for patients with a range of neurological conditions, including epilepsy, movement disorders, multiple sclerosis, neuromuscular diseases, stroke, and neuro-oncology. The position is located at 1941 East Road, Houston, Texas 77054. Employees must permanently reside and work in Texas. This is a security-sensitive position.

Requirements

  • High school diploma or equivalent.
  • Completion of an approved Medical Assistant training program, or one year of experience in addition to the three years required for the experience requirement, with certification, may be substituted for the training program.
  • Three years of experience in a healthcare setting.
  • Basic Life Support (BLS) certification from the American Heart Association (AHA).
  • One of the following certifications: Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from American Medical Technologists (AMT); National Certified Medical Assistant (NCMA) from the National Center for Competency Testing; or Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA).
  • Knowledge of the use and care of standard clinic equipment.
  • Must permanently reside and work in the State of Texas.
  • Must be able to meet the security and integrity requirements applicable to this security-sensitive position.

Responsibilities

  • Promote quality patient care and customer service and satisfaction.
  • Participate in planning and preparing for patient visits, ensuring appropriate schedules, test results, and clinic-specific requirements are available.
  • Room patients and determine and document the chief complaint, reason for visit, vital signs, medication list, allergies, smoking history, and other clinic-required information.
  • Keep patients informed about appointment delays and progress.
  • When required and competency-validated, perform hearing and vision testing, EKGs, spirometry, point-of-care testing, specimen collection, equipment cleaning and reprocessing, and other requested procedures.
  • Prepare and stock rooms and clinic supplies in advance of visits, and clean rooms between patients.
  • Prepare for and assist with routine and specialty procedures.
  • Schedule follow-up appointments or referrals and perform routine clerical duties, including photocopying, scanning, and faxing.
  • Perform telephone messaging and in-person screening, with appropriate follow-up.
  • Respond to emergency situations.
  • Respect and maintain privacy and confidentiality in accordance with HIPAA guidelines.
  • Perform other duties as assigned.

Benefits

  • 100% paid medical premiums for full-time employees.
  • Paid holidays, a preventative leave day, vacation, and sick time; approximately 37–38 days of time off per year.
  • Increasing vacation accrual with length of service.
  • Monthly longevity payments after two years of service.
  • Retirement and pension plan.
  • Free financial and legal counseling.
  • Free mental health counseling services.
  • Gym membership discounts and access to wellness programs.
  • Employee discounts, including entertainment, car rentals, and cell phones.
  • Resources for child and elder care.
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