Medical Assistant III - Neurology Clinic - Southwest

UTHealth Houston•Houston, TX
•Onsite

About The Position

The Medical Assistant III is a member of the clinical team who supports the delivery of safe, effective, patient-centered, timely, efficient, and equitable care at UTHealth’s Department of Neurology Southwest Clinic in Houston, Texas. The role supports physicians and clinical staff in an outpatient neurology setting and contributes to quality patient care and customer service. The position includes preparing for patient visits, rooming patients and recording clinical information, performing procedures for which competency has been validated, preparing and cleaning rooms, assisting with procedures, scheduling follow-up care, handling routine clerical work and communications, and responding to emergencies. Employees must protect patient privacy and confidentiality and must permanently reside and work in Texas.

Requirements

  • High school diploma or equivalent.
  • Completion of an approved Medical Assistant training program, or one year of experience in addition to the three years required for the experience requirement, with certification, may be substituted for the training program.
  • Three years of experience in a healthcare setting.
  • Basic Life Support (BLS) certification from the American Heart Association (AHA).
  • One of the following certifications: Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from American Medical Technologists (AMT); National Certified Medical Assistant (NCMA) from the National Center for Competency Testing; or Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA).
  • Ability to use and care for standard clinic equipment.
  • Must permanently reside and work in the State of Texas.
  • Ability to meet the security requirements of this security-sensitive position, including maintaining the security or integrity of critical infrastructure if the position requires access to it.

Responsibilities

  • Promote quality patient care and customer service in performing responsibilities.
  • Participate in planning and preparing for patient visits, ensuring schedules, test results, and clinic-specific requirements are available.
  • Room patients and document chief complaint and reason for visit, vital signs, medication list, allergies, smoking history, and other information required by the clinic; keep patients informed about delays and appointment progress.
  • When required and competency-validated, perform hearing and vision testing, EKGs, spirometry, point-of-care testing, specimen collection, equipment cleaning and reprocessing, and other requested procedures.
  • Prepare and stock rooms and clinic supplies ahead of visits, and clean rooms appropriately between patients.
  • Prepare for and assist with routine and specialty procedures.
  • Schedule follow-up appointments and referrals, and perform routine clerical duties such as photocopying, scanning, and faxing.
  • Perform telephone messaging and in-person screening with appropriate follow-up.
  • Respond to emergency situations.
  • Respect and maintain privacy and confidentiality in accordance with HIPAA guidelines.
  • Perform other duties as assigned.

Benefits

  • 100% paid medical premiums for full-time employees.
  • Paid holidays and a preventative leave day, plus vacation and sick time (around 37–38 days per year).
  • Vacation accrual increases with length of service.
  • Monthly longevity payments after two years of service.
  • Retirement/pension plan.
  • Free financial and legal counseling.
  • Free mental health counseling services.
  • Gym membership discounts and access to wellness programs.
  • Employee discounts, including entertainment, car rentals, and cell phones.
  • Resources for child and elder care.
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