Medical Assistant III - Hoag Medical Group

Hoag•Tustin, CA

13d

About The Position

The Medical Assistant III (MA) maintains a highly professional environment and a collaborative relationship with patients and physicians. The role supports patient access and flow by performing clinical and non-clinical tasks, coordinating care and testing, and communicating with patients, staff, providers, and referring physician offices. The MA may be required to start at different locations during the workweek or travel between multiple sites. In oncology and specialty clinics, the MA follows clinic guidelines for handling instruments and equipment used in clinic procedures.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant Program or equivalent medical back-office experience as defined for the applicable department or clinic.
Ability to anticipate provider needs and apply critical-thinking skills developed through experience.
HMG/OCW HMG Primary Care: 8 years of experience in Primary Care.
HMG Specialty Care: 4 years of experience in the same specialty area.
OCW: 4 years of experience in OBGYN.
HUC Hoag Urgent Care: 8 years of experience in Primary Care or Urgent Care.
Diabetes Center: 8 years of experience as a Medical Assistant.
Oncology/Gastro/Digestive/Pain Management Specialty Clinics: 3 or more years of experience as a Medical Assistant.
Current BLS (AHA) certification.
Pain Management Center: National Certified Phlebotomy Technician (NCPT) or California-specific CPT I.
Diabetes Center: CPTI-CPT-Certified Phlebotomy Technician. Employees hired into the role before 03/16/2025 are grandfathered into their position and must obtain CPTI within 210 days to remain in the position.

Nice To Haves

Medical Assistant certification.
CPR certification.
Diabetes, Oncology, Gastro, and Digestive Specialty Clinics: current Limited Phlebotomy Certification.

Responsibilities

Schedule follow-up office visits, imaging, and lab work.
Prepare appropriate chart elements.
Check vital signs and room patients.
Assist with procedures.
Perform the pre-authorization process and act as a liaison between providers and patients.
Work collaboratively with staff to ensure records are received and required testing is completed before appointments or surgery.
Update staff and patients on the timing and status of tasks that could affect patient health or testing and treatment options.
Support even patient flow and ongoing communication within Hoag and with referring physician offices.
Follow clinic guidelines for handling instruments and equipment used in oncology and specialty clinic procedures.
Start at different locations during the workweek or travel to multiple sites when required.