Medical Assistant - Group Facilitator

Central Health • Austin, TX

1d

About The Position

The Medical Assistant - Group Facilitator co-facilitates CommUnityCare’s Centering Pregnancy, Centering Parenting, Diabetes Self-Management Training (DSMT), and other group-care programs as needed. These programs provide group visits and education to promote positive health outcomes and patient satisfaction, and are nationally accredited by the Centering Healthcare Institute or the Association of Diabetes Care & Education Specialists (ADCES). The facilitator works closely with providers, clinical staff, the Centering Steering Committee, and certified diabetes care and education specialists to support program operations and accreditation standards. The role is cross-trained to facilitate and support group-care programs across multiple specialties based on program needs, and requires travel between CommUnityCare sites as needed.

Requirements

• High school diploma or equivalent; a higher degree is accepted.
• Medical Assistant diploma and/or national Medical Assistant certification verifying graduation from a Medical Assistant program, or equivalent military healthcare experience.
• Completion of a medical assistant externship.

Nice To Haves

• Experience with DSMT, diabetes education, or group-based chronic disease education.
• Previous facilitator experience.

Responsibilities

• Co-facilitate Centering Pregnancy and/or Parenting groups, diabetes groups, or groups in other specialties with a licensed provider.
• Prepare for group sessions by preparing charts and organizing materials and supplies; manage supplies and inventory.
• Complete direct and indirect care documentation promptly and ensure patient records are current and complete.
• Oversee recruitment, participation, and retention, and serve as a direct point of contact for group participants.
• Report information and assist with monitoring and maintaining program databases, including delivery outcomes, benchmark data, and grant-specified indices.
• Coordinate and oversee program schedules in collaboration with key stakeholders.
• Communicate and work with other CommUnityCare centering sites, and provide backup facilitation at other sites as needed.
• Collaborate with the direct supervisor and provider lead co-facilitator to assess, create, and introduce program curricula.
• Assist the direct supervisor with community outreach, including managing social media platforms, email correspondence, and community events as needed.
• Maintain all required licenses and/or certificates.
• Support the direct supervisor with program implementation at new sites and site approval processes.
• Attend practice leader and/or clinic site meetings related to quality assurance, patient care, and other relevant topics.
• Ensure patient-care tasks, administrative processes, and related duties comply with regulatory and accreditation standards, including The Joint Commission standards and CommUnityCare procedures and policies.
• Travel between CommUnityCare sites as needed to facilitate and support group-care programs.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED