Medical Assistant - Group Facilitator

Central Health • Austin, TX

2d

About The Position

The Medical Assistant - Group Facilitator co-facilitates CommUnityCare's Centering Pregnancy and Centering Parenting programs, as well as its Diabetes Self-Management Training (DSMT) program and other group care programs as needed. These programs use group visits and education to promote positive health outcomes and patient satisfaction, and are nationally accredited by the Centering Healthcare Institute or the Association of Diabetes Care & Education Specialists (ADCES), as applicable.

The facilitator works closely with providers, clinical staff, the Centering Steering Committee, and certified diabetes care and education specialists to support program operations and standards. The role is cross-trained to facilitate and support programs across multiple specialties based on program needs and requires travel between CommUnityCare sites as needed.

Requirements

• High school diploma or equivalent; a higher degree is accepted.
• Medical Assistant diploma and/or national Medical Assistant certification verifying graduation from a Medical Assistant program, or equivalent military healthcare experience.
• Completion of a Medical Assistant externship.
• Maintain all applicable licensure and/or certificate requirements.

Nice To Haves

• Experience with DSMT, diabetes education, or group-based chronic disease education.
• Previous facilitator experience.

Responsibilities

• Co-facilitate group visits and discussions with licensed providers for Centering Pregnancy, Centering Parenting, diabetes, and other specialty programs.
• Prepare for centering groups by preparing charts and organizing session materials and supplies; manage supplies and inventory.
• Complete direct and indirect care documentation promptly and ensure patient records are current and complete.
• Oversee recruitment, participation, and retention, and serve as a direct point of contact for program participants.
• Report information and help monitor and maintain program databases covering participant delivery outcomes, benchmark data, and other grant-specified measures.
• Coordinate and oversee program schedules in collaboration with key stakeholders.
• Communicate and coordinate with other CommUnityCare centering sites, and provide backup facilitation at other sites as needed.
• Work with the direct supervisor and provider lead co-facilitator to assess, create, and introduce new program curricula.
• Assist the direct supervisor with community outreach, including managing social media platforms, email correspondence, and community events as needed.
• Maintain all licensure and certificate requirements.
• Support the direct supervisor with program implementation at new sites and site approval processes.
• Attend practice leader and/or clinic site meetings regularly, including meetings concerning quality assurance and patient care.
• Ensure duties associated with patient care and administrative processes comply with regulatory and accreditation standards, including The Joint Commission standards and CommUnityCare procedures and policies.
• Travel between CommUnityCare sites as needed to facilitate and support group care programs.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED