Certified Medical Assistant - Medical Group Robb

Renown Health•Reno, NV

About The Position

The Certified Medical Assistant assists providers with front- and back-office procedures and serves as a direct liaison between providers and patients, ensuring patient questions and concerns are addressed. The position may float to various sites within the health system. In Medical Home or medical group settings, the Medical Assistant is an integral member of the patient care team and works alongside providers, nurses, and other team members. Rooming duties may include reviewing medications, goal setting, and patient education. The role also supports tracking and coordinating test results, reminding patients about overdue health-maintenance topics, and helping the care team deliver patient-centered care. Back-office duties include escorting patients to examination rooms, taking vital signs, maintaining examination-room stock, documenting patient communications, preparing laboratory specimens, completing referral forms and obtaining referral authorizations, scheduling tests, managing calls and filing information in patient charts, and administering treatments and medications under provider orders and established policies. The position requires professionalism and diplomacy when interacting with patients of all ages, families, physicians, office staff, and other healthcare providers, as well as accurate collection of demographic, clinical, and financial information. The incumbent must provide age-appropriate care and comply with applicable federal, state, and local requirements, including third-party reimbursement requirements. For Departments 530244, 515284, and 515322 only, the role also requires technical work related to orthopedic bracing and casting. Duties include applying, fitting, adjusting, trimming, splitting, and removing casts, splints, and braces as directed; educating patients on their care; fitting and teaching patients to use crutches and other mobility aids; preparing and maintaining rooms, supplies, tools, and equipment; setting up fluoroscopy equipment for provider use; contacting vendors about brace orders; coordinating patient workups; and preparing forms for physician review. The position may assist physicians with casts, splints, and braces in operating rooms, inpatient units, and emergency rooms. This position provides patient care.

Requirements

Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively.
Current State of Nevada license for Office Laboratory Assistant or Certified Laboratory Assistant, or submit an application within 90 days of employment; exclusions apply to the listed departments.
BLS certification from the American Heart Association within 90 days of hire.
Ability to obtain and maintain one of the listed medical assistant, emergency medical technician, or Nevada EMT certifications at the time of hire.
Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word.
Ability to use a computer for online learning requirements, job-specific competencies, online forms and policies, and benefits enrollment.
For certain positions, DOT and Non-DOT drug testing certifications are required at the time of hire.

Nice To Haves

Multi-physician office practice experience is highly preferred.

Responsibilities

Assist providers with front- and back-office procedures and act as a liaison between providers and patients.
Escort patients promptly from the waiting room to the examination room and take vital signs according to guidelines.
Review medications, support goal setting and patient education, and help coordinate patient-centered care.
Track and coordinate test results and remind patients about overdue health-maintenance topics.
Maintain examination-room stock and prepare rooms for patient care.
Document patient communications and file relevant information in patient charts as part of the permanent record.
Prepare laboratory specimens for processing.
Complete referral forms, obtain and record referral authorizations, and schedule patients for tests.
Place and receive phone calls in order of importance.
Administer treatments and medications according to provider orders and established policies.
Collect demographic, clinical, and financial information accurately and interact professionally with patients, families, physicians, office staff, and other healthcare providers.
Keep current with applicable standards and ensure compliance with regulatory and third-party reimbursement requirements.
For Departments 530244, 515284, and 515322 only: apply, fit, adjust, trim, split, and remove casts, splints, and braces as directed; provide related documentation and patient education; and fit and instruct patients on crutches and other mobility aids.
For Departments 530244, 515284, and 515322 only: stock exam rooms, inventory specialty items, reorder supplies, maintain tools and equipment, set up fluoroscopy equipment for provider use, contact vendors about brace orders, coordinate patient workups, and complete forms before physician review.
For Departments 530244, 515284, and 515322 only: assist physicians with casts, splints, and braces in operating rooms, inpatient units, and emergency rooms as needed.