Medical Assistant III - Obstetrics and Gynecology

Washington University in St Louis • Town and Country, MO

7d • Onsite

About The Position

The Medical Assistant III works in the Obstetrics and Gynecology department and may lead other Medical Assistants in the clinical operation of a patient care setting. The role may lead Medical Assistants I and II or serve as the primary clinical resource in a large multi-physician practice. The position performs medical assistant duties, prepares and maintains exam rooms and charts, obtains reports and records, directs patient flow, and helps ensure the smooth operation of the clinical office.

The position provides direct patient care and supports examinations, procedures, laboratory testing, medication administration when ordered, scheduling, care coordination, documentation, supply management, and clinical-office operations. It also supports staff orientation and training, maintains required competencies and regulatory compliance, and participates in quality improvement activities.

The role is based in a patient-care setting in a normal office environment, with exposure to blood-borne pathogens and protective devices required. Work may involve sitting, standing, walking, bending, crouching, stooping, and occasional lifting of 25 pounds or less.

Requirements

• High school diploma or equivalent high school certification, or a combination of education and/or experience.
• Registered or Certified Medical Assistant with three years of related work experience. Examples of related fields include military medic, emergency medical technician, Nurse’s Aide, physical therapy and nurse technician, and certified athletic trainer.
• Medical Assistant credentials must be obtained through an in-person proctored exam from NHA, AAMA, or AMT. In-person proctored credentials from other certifying bodies may be accepted with Human Resources approval.
• Alternatively, graduation from an accredited nursing program, such as RN/LPN, or a comparable allied health training program, with at least one year of relevant experience.
• Proof of Medical Assistant certification or registration, with successful completion of a certification exam, must be provided within six months of hire (or within a shorter period if specified by the hiring manager); online-proctored exams do not meet the credential requirement.
• Basic Life Support certification; online certifications without a skills assessment component do not meet the requirement.

Nice To Haves

• Three years of Medical Assistant work experience.
• One year of supervisory work experience.
• Skills in anatomy, communication, electronic medical records (EMR), interactive communication, interpersonal relationships, medical terminology, physiology, and telephone communications.

Responsibilities

• Interact directly with clinic patients and perform tasks such as obtaining vital signs, conducting EKGs, completing phlebotomy, and verifying medications.
• Prepare for office hours by obtaining charts, scheduling tests, and preparing exam rooms.
• Assist with examinations, procedures, and laboratory tests.
• May assist with renewal and authorization of non-narcotic medications under standing orders and department guidelines.
• May administer medications, including vaccines and intramuscular and subcutaneous injections, under the order of a physician or nurse practitioner.
• May schedule and assign work to other Medical Assistants to ensure appropriate staffing and assist with orientation and training of new Medical Assistants.
• Direct patient flow, assist with special procedures and treatments, and complete requisitions.
• Route phone messages, patient questions, and telephone communications to appropriate personnel.
• Assist with care coordination, including contacting patients with test results, scheduling appointments, assisting physicians with return calls, scheduling surgeries, diagnostic procedures and admissions, and monitoring patient contacts and follow-up appointments.
• Complete required paperwork and documentation in a timely manner.
• Answer basic patient and family questions about treatments, diagnoses, and procedures.
• May complete requisitions and orders in accordance with WashU guidelines.
• Monitor supply inventory and ensure adequate supplies, equipment, or garments are available and comply with regulations.
• Clean and stock exam rooms and sterilize instruments.
• Maintain HIPAA compliance and required skills and competencies; participate in in-services, staff programs, continuing education, and cross-training according to standards and WashU policies.
• Comply with OSHA and state and federal regulatory standards.
• Participate in quality improvement activities to support appropriate clinical outcomes.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays or coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Eligible employees may participate in a defined contribution 403(b) Retirement Savings Plan, with employee and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program, financial resources, and access to dietitians.
• Four weeks of caregiver leave to bond with a new child and family care resources, including childcare and adult care resources.
• Tuition coverage for employees and family members, including up to 100% of dependent undergraduate-level college tuition at WashU and 40% elsewhere after seven years of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED