Medical Assistant II - Obstetrics and Gynecology

Washington University in St Louis•Town and Country, MO
•Onsite

About The Position

Prepares and maintains examination rooms, prepares charts, obtains reports and records, assists with patient flow, and supports the smooth operation of the clinical office. The role involves direct patient care in an obstetrics and gynecology clinic, clinical and administrative support, care coordination, maintaining supplies and equipment, and complying with applicable safety, privacy, and regulatory standards.

Requirements

  • High school diploma or equivalent high school certification, or a combination of education and experience.
  • Registered or certified Medical Assistant with six months of related work experience; related fields may include military medic, emergency medical technician, nurse’s aide, physical therapy or nurse technician, and certified athletic trainer.
  • Medical Assistant credentials must be obtained through an in-person proctored exam from NHA, AAMA, or AMT; in-person proctored credentials from other certifying bodies may be accepted with Human Resources approval.
  • Alternatively, graduation from an accredited nursing program, such as RN or LPN, or comparable allied health training program with at least one year of relevant experience.
  • Provide proof of Medical Assistant certification or registration with successful certification exam completion within six months of hire, or within a shorter period specified by the hiring manager; online-proctored exams do not satisfy this credential requirement.
  • Basic Life Support certification; online certifications without a skills assessment component do not satisfy this requirement.
  • No specific work experience is required in the general qualifications; the more detailed required qualifications specify six months of related experience for Medical Assistants or one year for the stated substitution.
  • A driver's license is not required.

Nice To Haves

  • Two years of Medical Assistant experience.
  • Knowledge or skills in anatomy, clinical care, communication, cross-functional teamwork, EKG, electronic medical records, Epic EHR, HIPAA compliance, interpersonal communication and relationships, medical terminology, OSHA compliance, patient care, patient medications, phlebotomy, physiology, and vital signs.

Responsibilities

  • Obtain patient vital signs, conduct EKGs, perform phlebotomy, and verify medications.
  • Prepare for office hours by obtaining charts, scheduling tests, and preparing examination rooms.
  • Assist with examinations, procedures, and laboratory tests.
  • May assist with renewal and authorization of non-narcotic medications under standing orders and department guidelines.
  • May administer medications, including vaccines and intramuscular or subcutaneous injections, under physician or nurse practitioner orders.
  • Direct patient flow, assist with special procedures and treatments, and complete requisitions.
  • Route phone messages, patient questions, and telephone communications to appropriate personnel.
  • Support care coordination, including communicating test results, scheduling appointments and follow-ups, assisting with return calls, scheduling surgeries, diagnostic procedures and admissions, and monitoring patient contacts.
  • Complete paperwork and documentation in a timely manner.
  • Answer basic patient and family questions about treatments, diagnoses, and procedures.
  • May complete requisitions and orders according to WashU guidelines.
  • Monitor supply inventory and ensure supplies, equipment, and garments are available and comply with regulations.
  • Clean and stock examination rooms and sterilize instruments.
  • Maintain HIPAA compliance and required skills and competencies; participate in in-services, staff programs, continuing education, and cross-training.
  • Comply with OSHA requirements and state and federal regulations.
  • Participate in quality improvement activities to support appropriate clinical outcomes.
  • Perform other duties as assigned.

Benefits

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays or coinsurance.
  • Free Metro transit U-Pass for eligible employees.
  • Eligible employees may participate in a defined contribution 403(b) Retirement Savings Plan, with employee and university contributions starting at 7%.
  • Wellness resources include wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, an employee assistance program, financial resources, and access to dietitians.
  • Four weeks of caregiver leave to bond with a new child and family care resources, including childcare and adult care support.
  • Tuition coverage for employees and their families, including dependent undergraduate tuition up to 100% at WashU and 40% elsewhere after seven years of employment.
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