Medical Assistant III - Obstetrics and Gynecology

Washington University in St Louis • Town and Country, MO

5d • Onsite

About The Position

The Medical Assistant III works in an Obstetrics and Gynecology patient care setting and may lead Medical Assistants I and II or serve as the primary clinical resource in a large multi-physician practice. The position performs medical assistant duties, prepares and maintains exam rooms and charts, obtains reports and records, directs patient flow, and supports the smooth operation of the clinical office.

The role involves direct patient interaction, clinical support for examinations, procedures and lab tests, and assistance with care coordination, scheduling, documentation, and communication. The Medical Assistant III also helps maintain equipment and supplies, supports staff training and orientation, follows applicable safety and privacy requirements, and participates in quality improvement and continuing education activities.

Requirements

• High school diploma or equivalent certification, or a combination of education and/or experience.
• Registered or Certified Medical Assistant credential and three years of related work experience.
• Medical Assistant credentials must be obtained through an in-person proctored exam from NHA, AAMA, or AMT; credentials from other certifying bodies may be accepted with Human Resources approval.
• A graduate of an accredited nursing program, such as RN/LPN, or a comparable allied health training program may substitute with at least one year of relevant experience.
• Provide proof of Medical Assistant certification or registration, including successful completion of the certification exam, within six months of hire or sooner if required by the hiring manager. Online-proctored exams do not meet the credential requirement.
• Basic Life Support certification. Online certifications without a skills assessment component do not meet this requirement.
• Relevant experience may include work as a military medic, emergency medical technician, Nurse’s Aide, physical therapy or nurse technician, or certified athletic trainer.

Nice To Haves

• Three years of Medical Assistant work experience.
• One year of supervisory experience.
• Skills in anatomy, communication, electronic medical records (EMR), interactive communication, interpersonal relationships, medical terminology, physiology, and telephone communications.

Responsibilities

• Interact directly with patients and perform tasks such as obtaining vital signs, conducting EKGs, completing phlebotomy, and verifying medications.
• Prepare for office hours by obtaining charts, scheduling tests, and preparing exam rooms.
• Assist with examinations, procedures, and laboratory tests.
• Assist with renewal and authorization of non-narcotic medications according to standing orders and department guidelines.
• Administer medications, including vaccines and intramuscular or subcutaneous injections, under physician or nurse practitioner orders.
• Schedule and assign work to other Medical Assistants as needed to ensure appropriate staffing.
• Assist with orientation and training of new Medical Assistants.
• Direct patient flow, assist with special procedures and treatments, and complete requisitions.
• Route phone messages, patient questions, and telephone communications to appropriate personnel.
• Support care coordination by calling patients with test results, scheduling appointments, assisting with physician return calls, arranging surgeries, diagnostic procedures and admissions, and monitoring patient contacts and follow-up appointments.
• Complete necessary paperwork and documentation in a timely manner.
• Answer basic patient and family questions about treatments, diagnoses, and procedures.
• Complete requisitions and orders according to WashU guidelines as needed.
• Monitor supply inventory and ensure adequate supplies, equipment, and garments are available and comply with regulations.
• Clean and stock exam rooms and sterilize instruments.
• Maintain HIPAA compliance, required skills and competencies, and participate in in-services, staff programs, continuing education, and cross-training.
• Comply with OSHA and state and federal regulatory standards.
• Participate in quality improvement activities to support appropriate clinical outcomes.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays or coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Eligible employees can participate in a defined contribution 403(b) Retirement Savings Plan, with employee and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, an employee assistance program, financial resources, and access to dietitians.
• Four weeks of caregiver leave to bond with a new child and family care resources for childcare and adult care.
• Tuition coverage for employees and their families, including dependent undergraduate tuition up to 100% at WashU and 40% elsewhere after seven years.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED