Medical Assistant III - Obstetrics and Gynecology (Float)

Washington University in St Louis • Town and Country, MO

6d • Onsite

About The Position

The Medical Assistant III works in an obstetrics and gynecology float role in a patient-care setting. The position may lead Medical Assistants I and II or serve as the primary clinical resource in a large multi-physician practice. It performs medical-assisting duties, prepares and maintains examination rooms and charts, obtains reports and records, directs patient flow, and supports the smooth operation of the clinical office.

The role provides direct patient support, including taking vital signs, conducting EKGs, performing phlebotomy, verifying medications, assisting with examinations and procedures, and administering medications or vaccines under an authorized clinician’s order. It also supports care coordination, clinical communications and documentation, staffing and training, inventory and equipment readiness, and compliance with applicable policies and regulations.

Requirements

• High school diploma or equivalent high school certification, or a combination of education and/or experience.
• Registered or Certified Medical Assistant with three years of related work experience. Related fields may include military medic, emergency medical technician, Nurse’s Aide, physical therapy or nurse technician, and certified athletic trainer.
• Medical Assistant credentials must be obtained through an in-person proctored exam from NHA, AAMA, or AMT. In-person proctored credentials from other certifying bodies may be accepted with Human Resources approval.
• Alternatively, a graduate of an accredited nursing program, such as RN/LPN, or a comparable allied health training program may qualify with at least one year of relevant experience.
• Provide proof of Medical Assistant certification or registration, including successful completion of the certification exam, within six months of hire (or sooner if specified by the hiring manager); online-proctored exams do not meet the credential requirement.
• Basic Life Support certification; online BLS certifications without a skills assessment component do not meet the requirement.
• Required certifications or professional licenses may include Basic Life Support (American Heart Association or American Red Cross), CCMA (NHA), CMA (AAMA), LPN (Illinois or Missouri), RMA (AMT), or RN (Illinois or Missouri), as applicable to the role.
• A driver's license is not required.

Nice To Haves

• Three years of Medical Assistant work experience.
• One year of supervisory work experience.
• Skills in anatomy, communication, electronic medical records (EMR), interactive communication, interpersonal relationships, medical terminology, physiology, and telephone communications.

Responsibilities

• Interact directly with patients and perform clinical tasks such as obtaining vital signs, conducting EKGs, performing phlebotomy, and verifying medications.
• Prepare for office hours by obtaining charts, scheduling tests, and preparing examination rooms.
• Assist with examinations, procedures, and laboratory tests.
• May assist with renewal and authorization of non-narcotic medications under standing orders and department guidelines.
• May administer medications, including vaccines and intramuscular or subcutaneous injections, under the order of a physician or nurse practitioner.
• May schedule and assign work to other Medical Assistants to ensure appropriate staffing and assist in orienting and training new Medical Assistants.
• Direct patient flow, assist with special procedures and treatments, and complete requisitions.
• Route phone messages, patient questions, and telephone communications to appropriate personnel.
• Support care coordination by calling patients with test results, scheduling appointments and follow-ups, assisting physicians with return calls, and scheduling surgeries, diagnostic procedures, and admissions.
• Monitor new and returning patient contacts and coordinate appointments and follow-up appointments.
• Complete required paperwork and documentation in a timely manner and answer basic patient and family questions about treatments, diagnoses, and procedures.
• May complete requisitions and orders in accordance with WashU guidelines.
• Monitor supply inventory and ensure supplies, equipment, and garments are available and comply with regulations.
• Clean and stock examination rooms and sterilize instruments.
• Maintain HIPAA compliance and required skills and competencies; participate in in-services, staff programs, continuing education, and cross-training according to standards and WashU policies.
• Comply with OSHA and applicable state and federal regulatory standards.
• Participate in quality-improvement activities to support appropriate clinical outcomes.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays or coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Eligible employees may participate in a defined contribution 403(b) Retirement Savings Plan, with employee and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, an employee assistance program, financial resources, and access to dietitians.
• Four weeks of caregiver leave to bond with a new child and family-care resources, including childcare and adult-care resources.
• Tuition coverage for employees and their families, including dependent undergraduate tuition up to 100% at WashU and 40% elsewhere after seven years of employment, subject to policies and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED