Medical Assistant III - OBGYN - Fertility & Reproductive Medicine

Washington University in St Louis • Forest Park, GA

3d • Onsite

About The Position

The Medical Assistant III works in the Division of Fertility and Reproductive Medicine, supporting patient care and the smooth operation of the clinical office. Duties include preparing and maintaining stock and exam rooms, assisting physicians with patient care, preparing charts, obtaining records, covering front desk responsibilities as needed, performing phlebotomy, and directing patient flow. The role may also involve assigning work to other Medical Assistants and helping orient and train new team members.

The position requires some weekend and holiday coverage on a rotating basis, with early-morning shifts of up to four hours. Work hours are discussed during the interview; start times typically range from 6 a.m. to 8 a.m. The work takes place in a normal office and direct patient-care setting, with exposure to blood-borne pathogens and use of protective devices.

Requirements

• High school diploma or equivalent high school certification, or a combination of education and/or experience.
• Registered or Certified Medical Assistant with three years of related work experience. Related fields may include military medic, emergency medical technician, Nurse’s Aide, physical therapy or nurse technician, and certified athletic trainer.
• Medical Assistant credentials must be based on an in-person proctored exam from NHA, AAMA, or AMT. In-person proctored credentials from other certifying bodies may be accepted with Human Resources approval.
• Alternatively, graduation from an accredited nursing program, such as RN or LPN, or a comparable allied health training program, with at least one year of relevant experience.
• Ability to provide proof of Medical Assistant certification or registration and successful completion of the certification exam within six months of hire, or sooner if required by the hiring manager. Online-proctored exams do not meet this credential requirement.
• Basic Life Support certification. Online BLS certifications without a skills-assessment component do not meet the requirement.
• Must be able to perform the essential functions of the position satisfactorily, with reasonable accommodations made when requested, absent undue hardship.

Nice To Haves

• Three years of Medical Assistant work experience.
• One year of supervisory work experience.
• Skills in anatomy, communication, electronic medical records (EMR), interactive communication, interpersonal relationships, medical terminology, physiology, and telephone communications.

Responsibilities

• Interact with patients in a clinic setting; obtain vital signs, conduct EKGs, perform phlebotomy, and verify medications.
• Prepare for office hours by obtaining charts, scheduling tests, and preparing exam rooms.
• Assist with examinations, procedures, and laboratory tests.
• May assist with renewal and authorization of non-narcotic medications under standing orders and department guidelines.
• May administer medications, including vaccines and intramuscular or subcutaneous injections, under a physician’s or nurse practitioner’s order.
• May schedule and assign work to other Medical Assistants to ensure appropriate staffing, and assist in orienting and training new Medical Assistants.
• Direct patient flow, assist with special procedures and treatments, and complete requisitions.
• Route phone messages, patient questions, and telephone communications to appropriate personnel.
• Assist with care coordination, including communicating test results, scheduling appointments and follow-ups, assisting with physician return calls, and scheduling surgeries, diagnostic procedures, and admissions.
• Complete required paperwork and documentation in a timely manner.
• Answer basic patient and family questions about treatments, diagnoses, and procedures.
• May complete requisitions and orders according to WashU guidelines.
• Monitor supply inventory and ensure adequate supplies, equipment, and garments are available and comply with regulations.
• Clean and stock exam rooms and sterilize instruments.
• Maintain HIPAA compliance and required skills and competencies; participate in in-services, staff programs, continuing education, and cross-training.
• Comply with OSHA, state, and federal regulatory standards.
• Participate in quality-improvement activities to support appropriate clinical outcomes.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays or coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Eligible employees may participate in a defined contribution 403(b) Retirement Savings Plan, with employee and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, an employee assistance program, financial resources, and access to dietitians.
• Four weeks of caregiver leave to bond with a new child, plus family-care resources.
• Tuition coverage for employees and their families, including dependent undergraduate tuition up to 100% at WashU and 40% elsewhere after seven years of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED