Medical Assistant II, Barre Health Center, 40 Hour Days

UMass Memorial Health•Barre, MA

1d•$22 - $32•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Medical Assistant II provides clinical care and performs clerical duties to support office and clinic functions. The role includes workplace education and training to assist providers and the healthcare team in caring for patients. This position is based in a patient-care office or clinic environment and works a 40-hour schedule, Monday through Friday, on day shifts.

Requirements

High school diploma or equivalent.
Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association; if not held at hire, obtain it within three months of hire.
Medical Assistant credential approved by the Massachusetts Department of Health (such as ARMA or NHA).
Ability to meet the role’s physical demands, including hand dexterity, hearing and vision abilities, lifting up to 50 pounds, standing and walking most of the time, and frequent bending.
An equivalent combination of education and experience may substitute for listed requirements when applicable, except where certification, licensure, or registration is required.

Responsibilities

Escort patients to examination rooms; take and record vital signs; collect and document patient health status and history; and monitor patient progress according to standard procedures.
Perform EKGs, phlebotomy, and point-of-care tests according to clinic or office standards.
Prepare, document, and administer non-intravenous injections as directed or required, within scope of practice.
Assist with routine physical examinations and clinical procedures.
Review laboratory results and promptly bring abnormal results to the attention of physicians and others as appropriate.
Communicate observations and reported changes to the appropriate licensed clinician in a clear and timely manner; prepare rooms for patient-care needs; and assist with setup, maintenance, disassembly, and cleaning of patient equipment.
Clean, sterilize, and repackage instruments and scopes according to office or clinic protocol; operate sterilization and cleaning systems as needed.
Assist with moving, lifting, positioning, and transporting patients according to policy, using proper safety techniques and body mechanics.
Follow procedures for patient arrivals and appointment scheduling; assist with patient admissions, transfers, and discharges.
Maintain assigned office and clinical supplies, keep inventory accurate, rotate stock, and initiate requisitions for replenishment or special items.
Maintain logs, organize patient-care charts and medical records, and enter or retrieve information in the electronic medical record as needed.
Process prescriptions and refills according to procedure.
Perform clerical duties, including typing, filing, appointment scheduling, preparing letters and forms, handling phone calls, and documenting in patient records as required.
Work with insurers to verify coverage and eligibility and obtain prior authorizations, pre-certifications, and clinician referrals as needed before patient visits.
Collect patient visit co-payments and maintain records.
Comply with departmental policies, procedures, objectives, and health and safety requirements; attend meetings and conferences as directed; participate in quality improvement; maintain reliable attendance; and perform other related duties as required.