Medical Assistant, Specialty Care Center at Marlborough,40 Hour, Days

UMass Memorial Health•Marlborough, MA

8d•$18 - $34•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Medical Assistant I (MA I) provides clinical care and performs clerical duties to support office and clinic functions. The role includes workplace education and training to assist providers and the healthcare team in caring for patients. This position is based in a patient-care office or clinic environment and is scheduled for 40 hours per week, Monday through Friday, from 8:00 a.m. to 5:00 p.m. The listed hiring range is $17.91–$33.85, with the final offer varying according to scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available; eligibility is confirmed during the interview process. The role requires a high school diploma or equivalent and current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association or American Red Cross. If the certification is not available at hire, it must be obtained within three months. A Medical Assistant credential approved by the Massachusetts Department of Health must be obtained within one year of hire or transfer. The position requires indoor clinical work, frequent standing and walking, hand dexterity, and the ability to lift up to 50 pounds, with possible pushing of heavy equipment and frequent bending.

Requirements

High school diploma or equivalent.
Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association or American Red Cross; if not available at hire, certification must be obtained within three months of hire.
Medical Assistant credential approved by the Massachusetts Department of Health (such as ARMA or NHA) must be obtained within one year of hire or transfer. An extended grace period may be granted by designated leadership for extenuating circumstances.
Ability to work indoors in a patient-care office or clinic environment.
Hand dexterity, hearing, and vision sufficient to take direction from patients or providers, adjust equipment, and observe and describe patient observations.
Ability to lift up to 50 pounds; work involves standing and walking most of the time, possible pushing of heavy equipment, and frequent bending.
Regular, reliable, and predictable attendance.

Responsibilities

Escort patients to examination rooms; take and record vital signs; collect and document patient health status and history; and monitor patient progress according to standard procedures.
Perform EKGs, phlebotomy, and point-of-care tests according to clinic or office standards.
Prepare, document, and administer non-intravenous injections as directed or required, within scope of practice.
Assist with routine physical examinations and clinical procedures.
Review laboratory results and promptly bring abnormal results to the attention of physicians and others as appropriate.
Communicate observations and reported patient changes to the appropriate licensed clinician in a clear and timely manner; prepare rooms and assist with setup, maintenance, disassembly, and cleaning of patient equipment.
Clean, sterilize, and repackage instruments and scopes according to office or clinic protocol; operate sterilization and cleaning systems as necessary.
Assist with moving, lifting, positioning, and transporting patients, following policies and proper safety and body-mechanics techniques.
Follow procedures for patient arrivals and appointment scheduling; assist with patient admissions, transfers, and discharges.
Maintain office and clinical supplies, keep inventory accurate, rotate stock, and initiate requisitions for supplies or special items.
Maintain logs, organize patient care charts, and maintain medical records; enter or retrieve information in the electronic medical record as needed.
Process prescriptions and refills as directed and according to procedure.
Perform clerical duties such as typing, filing, scheduling appointments, generating letters, preparing forms, handling phone calls, and documenting in patient records as required.
Work with insurers to verify coverage and eligibility and obtain prior authorizations, pre-certifications, and clinician referrals according to insurer guidelines.
Collect patient co-payments and maintain related records.
Comply with departmental policies, procedures, objectives, and health and safety requirements; attend required meetings, conferences, and seminars; and participate in quality improvement.
Demonstrate respect, professionalism, tolerance, civility, and acceptance toward employees, patients, and visitors; maintain regular, reliable, and predictable attendance; and perform other similar duties as required or directed.