Pct I-40 hour days

UMass Memorial Health•Southbridge, MA
•$15 - $24•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Patient Care Technician I performs patient care activities and receives workplace education and training to assist the healthcare team. The role supports patients’ safety, comfort, and daily needs in an inpatient adult acute-care setting. The posting also includes Patient Care Technician II duties and qualifications for TA purposes; those include additional competencies and responsibilities, but the advertised position is Patient Care Technician I.

Requirements

  • High school education or GED.
  • Basic Life Support certification within 30 days of employment.
  • Ability to read, write, and communicate in English clearly and concisely.
  • Basic computer skills.
  • Basic medical terminology knowledge.
  • Ability to remain calm under stress or in emergency situations.
  • Ability to work indoors in a patient-care environment.
  • Manual dexterity, hearing, and vision sufficient to take direction, adjust equipment, and observe and describe patient observations.
  • Ability to lift up to 50 pounds; work involves standing and walking most of the time, frequent bending, and potentially pushing heavy equipment.

Responsibilities

  • Communicate timely observations and changes in patients’ condition to the RN, including changes in skin condition, vital signs, or mental status.
  • Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
  • Help maintain a safe environment, use de-escalation interventions, and participate in restraints as directed and in accordance with training.
  • Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
  • Move, lift, position, and transport patients using proper safety techniques and body mechanics.
  • Perform patient safety checks, use fall-prevention devices or strategies as directed, and follow restraint policy standards when caring for restrained patients.
  • Take and record vital signs, including temperature, pulse, respiration, blood pressure, and pulse oximetry; measure and record patient weights and heights.
  • Perform EKGs, point-of-care tests, and bladder scans; collect, label, and prepare specimens for transport to the laboratory.
  • Perform selected unit-specific procedures, including telemetry battery changes, checking unit equipment, cleaning equipment between patients, and storing supplies properly.
  • Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining equipment and supplies, helping position patients, providing emotional support, and cleaning up afterward.
  • Observe, measure, and record oral food and fluid intake; refill tube-feeding bags as directed; empty and record approved outputs; and perform ostomy care on established ostomate patients as directed.
  • Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
  • Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
  • Replenish patient and unit supplies and equipment as needed.
  • Request assistance from identified resources when further direction is needed.
  • Stay current with hospital and unit changes by reviewing communication boards, books, bulletin boards, and posted notices, and by regularly reading and responding to UMMHC emails.
  • Comply with departmental policies, procedures, and objectives; attend meetings or educational events as required; use quality improvement in daily work; comply with health and safety requirements; uphold Standards of Respect; maintain regular, reliable, and predictable attendance; and perform other related duties as directed.
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