Medical Assistant II- Neurosurgery

Indiana University Health System • Bloomington, MN

2d

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role helps ensure ordered procedures and treatments are complete, patient flow is smooth, laboratory work is performed, patients receive instructions about procedures and treatments, and medical orders and referrals are carried out accurately and promptly. The position also performs registration and scheduling activities, maintains EHR files, and completes general front-office functions as needed. The Medical Assistant II may precept current Medical Assistant team members or Medical Assistant Externs at leadership’s request.

This part-time, days position is 20 hours per week. Work hours vary based on the provider’s assignment and clinic schedule. The role is in a neurosurgery clinic and includes patient rooming and preparation, clinical documentation, laboratory tasks, phone-call management, prior authorization coordination, and support for providers and clinical staff.

Requirements

• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months from the start date.
• 0–2 years of relevant experience.
• Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification.
• New hires and promotions after October 12, 2026, must have graduated from a Medical Assistant program.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to meet the technical and physical standards.
• Other advanced life support certifications may be required according to unit or department specialty and patient care policies.

Nice To Haves

• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Room and prepare patients for appointments.
• Obtain and document vital signs.
• Complete accurate patient assessments and clinical documentation.
• Perform cognitive exams as indicated.
• Collect laboratory specimens and complete lab draws.
• Manage incoming and outgoing patient phone calls.
• Process and coordinate prior authorizations.
• Support providers and clinical staff to ensure efficient patient care and workflow operations.
• Assure completeness of ordered procedures and treatments and help maintain smooth patient flow.
• Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain EHR files and perform general front-office functions as needed.
• May precept current Medical Assistant team members or Medical Assistant Externs at leadership’s request.

Benefits

• 401(k) retirement savings with employer match.
• Tuition reimbursement.
• Student loan forgiveness through a government program for qualifying participants who meet applicable time and qualification requirements.
• Employee Assistance Program with counseling at no cost.
• Healthy Results team-member wellness program, with participation points contributing toward a biweekly financial incentive.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED