Medical Assistant II- Neurosurgery

IU Health•Bloomington, IN

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role supports completeness of ordered procedures and treatments, smooth patient flow, general laboratory work, and patient instruction concerning procedures, treatments, and care needs. It ensures medical orders and referrals are completed accurately and promptly. The position also performs registration and scheduling according to organizational and departmental procedures, maintains EHR files, and performs general front office functions as needed. The Medical Assistant may precept current MA team members or MA Externs when requested by leadership. This part-time role is scheduled for 20 hours per week during the day. Work hours vary based on the provider’s assignment and clinic schedule.

Requirements

  • High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months from the start date.
  • Requires 0–2 years of relevant experience.
  • New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
  • Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
  • AHA Basic Life Support for healthcare workers certification; other advanced life support certifications may be required according to unit or department specialty and patient care policies.
  • Knowledge of OSHA, CLIA, and ADA.
  • Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
  • Knowledge of standard laboratory and medical procedures.
  • Knowledge of insurance plans and third-party payers.
  • Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
  • Basic math skills and accurate data collection and entry skills.
  • Ability to meet the technical and physical standards.

Nice To Haves

  • Knowledge of ICD-10 and CPT coding.

Responsibilities

  • Room and prepare patients for appointments.
  • Obtain and document vital signs.
  • Complete accurate patient assessments and clinical documentation.
  • Perform cognitive exams as indicated.
  • Collect laboratory specimens and complete lab draws.
  • Manage incoming and outgoing patient phone calls.
  • Process and coordinate prior authorizations.
  • Support providers and clinical staff to promote efficient patient care and workflow operations.
  • Assure completeness of ordered procedures and treatments and support smooth patient flow.
  • Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
  • Ensure medical orders and referrals are carried out accurately and in a timely manner.
  • Perform registration and scheduling activities according to organizational and departmental procedures.
  • Maintain EHR files and perform general front office functions as needed.
  • Precept current MA team members or MA Externs when requested by leadership.

Benefits

  • 401(k) retirement savings with employer match.
  • Tuition reimbursement.
  • Student loan forgiveness through a government program for qualifying participants who meet applicable requirements.
  • Employee Assistance Program offering counseling at no cost.
  • Healthy Results wellness programs, with participation points contributing to a biweekly financial incentive.
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