Medical Assistant II - Neurosurgery (TMC)

UTHealth Houston•Houston, TX
•Onsite

About The Position

The Medical Assistant II joins the UTHealth Department of Neurosurgery in Houston, Texas, as a member of the clinical team. The role provides support in delivering patient care that is safe, effective, patient-centered, timely, efficient, and equitable. The position also supports clinic operations, patient visits, routine and specialty procedures, and patient communication while protecting privacy and confidentiality in accordance with HIPAA guidelines. Employees must permanently reside and work in Texas.

Requirements

  • High school diploma or equivalent.
  • Completion of an approved Medical Assistant training program, or one year of experience in addition to the experience requirement, with certification may be substituted for the training program.
  • One year of related experience.
  • Basic Life Support (BLS) certification from the American Heart Association (AHA).
  • One of the following required credentials: Certified Medical Assistant (CMA) from AAMA; Registered Medical Assistant (RMA) from AMT; National Certified Medical Assistant (NCMA) from NCCT; or Certified Clinical Medical Assistant (CCMA) from NHA.
  • Ability to use and care for standard clinic equipment.
  • Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects.
  • Must permanently reside and work in Texas.

Responsibilities

  • Promote quality patient care and customer service and satisfaction.
  • Participate in planning and preparing for patient visits, ensuring appropriate schedules, test results, and clinic-specific requirements are available.
  • Room patients and document the chief complaint and reason for visit, vital signs, medication list, allergies, smoking history, and other clinic-required information.
  • Keep patients informed about delays and the progress of clinical appointments.
  • When required and competency-validated, perform hearing and vision testing, EKG, spirometry, point-of-care testing, specimen collection, equipment cleaning and reprocessing, and other requested procedures.
  • Prepare and stock rooms and clinic supplies in advance of visits, and clean rooms appropriately between patients.
  • Prepare for and assist with routine and specialty procedures.
  • Schedule follow-up appointments or referrals and perform routine clerical duties, including photocopying, scanning, and faxing.
  • Perform telephone messaging and in-person screening with appropriate follow-up.
  • Respond to emergency situations.
  • Respect and maintain privacy and confidentiality in accordance with HIPAA guidelines.
  • Perform other duties as assigned.

Benefits

  • 100% paid medical premiums for full-time employees.
  • Paid holidays, a preventative leave day, vacation time, and sick time; approximately 37–38 days of time off per year.
  • Increasing vacation accrual with longer service.
  • Monthly longevity payments after two years of service.
  • Retirement/pension plan.
  • Free financial and legal counseling.
  • Free mental health counseling services.
  • Gym membership discounts and access to wellness programs.
  • Employee discounts, including entertainment, car rentals, and cell phones.
  • Resources for child and elder care.
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