Medical Assistant II - Primary Care Glendale

Indiana University Health System•Indianapolis, IN

2d•Onsite

About The Position

The Medical Assistant II performs duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician, in accordance with organizational standards. The role supports patient care, assures the completeness of ordered procedures and treatments, promotes smooth patient flow, performs general laboratory work, instructs patients about procedures and treatments, and ensures that medical orders and referrals are completed accurately and on time. The position also performs registration and scheduling activities, maintains electronic health record files, and handles general front-office functions as needed. The Medical Assistant II may precept current Medical Assistant team members or Medical Assistant externs at leadership's request. The position is based at 2625 E 62nd St, Suite 2010, Indianapolis, IN 46220, with a Monday–Friday schedule from 8:00 AM to 5:00 PM.

Requirements

High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; a high school diploma must be completed within 13 months of the start date.
0–2 years of relevant experience.
Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support for healthcare workers certification.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Ability to meet the technical and physical standards.
For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.

Nice To Haves

Primary Care and Pediatrics experience.
Knowledge of ICD-10 and CPT coding.

Responsibilities

Room patients and complete intake.
Support providers during clinic visits and assist with patient care.
Manage patient messages, paperwork, and prior authorizations.
Perform clinical and administrative duties.
Assure ordered procedures and treatments are complete and support smooth patient flow.
Perform general laboratory work and instruct patients about procedures, treatments, and needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling according to organizational and departmental procedures.
Maintain electronic health record files and perform general front-office functions as needed.
Prepare exam rooms and support clinic workflow.
May precept Medical Assistant team members or Medical Assistant externs as requested by leadership.