Medical Assistant II - Primary Care Glendale

IU Health • Indianapolis, IN

21h • Onsite

About The Position

The Medical Assistant II performs duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician. The role supports patient care in accordance with organizational standards, ensures ordered procedures and treatments are complete, promotes smooth patient flow, performs general laboratory work, and instructs patients about procedures, treatments, and care needs. The Medical Assistant ensures medical orders and referrals are carried out accurately and on time, performs registration and scheduling, maintains EHR files, and completes general front-office functions as needed. The role may also precept current Medical Assistant team members or Medical Assistant Externs when requested by leadership.

The position is based at 2625 E 62nd St, Suite 2010, Indianapolis, Indiana, and has a Monday–Friday schedule from 8:00 AM to 5:00 PM. The posting identifies Primary Care and Pediatrics experience as sought-after experience.

Requirements

• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; a high school diploma must be completed within 13 months of the start date.
• 0–2 years of relevant experience.
• Current medical assisting certification from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required based on unit or department specialty and patient care policies.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies under current clinical policy and Point of Care and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to meet the technical and physical standards.
• For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.

Nice To Haves

• Primary Care and Pediatrics experience.
• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Room patients, complete intake, and support providers during clinic visits.
• Assist providers with patient care and perform clinical and administrative duties.
• Manage patient messages, paperwork, and prior authorizations.
• Scan and maintain medical records and EHR files.
• Prepare exam rooms and support clinic workflow and smooth patient flow.
• Ensure ordered procedures and treatments are complete.
• Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration, scheduling, and general front-office functions as needed.
• May precept Medical Assistant team members or Medical Assistant Externs when requested by leadership.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Eligibility for student loan forgiveness.
• Employee Assistance Program (EAP).
• Healthy Results Wellness Program with bi-weekly incentives.
• Benefits program described as “Benefits Designed for You.”

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED