Medical Assistant II - Primary Care

IU Health • Noblesville, IN

3d • Onsite

About The Position

The Medical Assistant II performs duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician. The role supports patient care in accordance with organizational standards, helps ensure ordered procedures and treatments are completed, promotes smooth patient flow, performs general laboratory work, and instructs patients about procedures, treatments, and care needs. The Medical Assistant ensures medical orders and referrals are carried out accurately and promptly, performs registration and scheduling activities, maintains EHR files, and completes general front-office functions as needed. The role may also precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.

The position is based at 17160 Dragonfly Dr., Suite 400, Noblesville, Indiana. It is scheduled for 40 hours per week, with clinic hours of 6:45 a.m. to 6:00 p.m.

Requirements

• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school. A high school diploma must be completed within 13 months from the start date.
• 0–2 years of relevant experience.
• Phlebotomy experience.
• Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required according to unit or department specialty and patient-care policies.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies under current clinical policy and Point of Care and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to meet the technical and physical standards.
• Dependability, reliability, teamwork, a positive attitude, strong communication skills, and willingness to learn and support teammates.
• For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.

Nice To Haves

• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Room patients, complete intake, and support providers during clinic visits.
• Assist providers with patient care and perform clinical and administrative duties.
• Manage patient messages, paperwork, and prior authorizations.
• Scan and maintain medical records and EHR files.
• Prepare exam rooms and support clinic workflow and smooth patient flow.
• Perform general laboratory work and ensure ordered procedures and treatments are completed.
• Instruct patients concerning procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration, scheduling, and general front-office functions as needed.
• May precept Medical Assistant team members or Medical Assistant externs when requested by leadership.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Eligibility for student loan forgiveness.
• Employee Assistance Program (EAP).
• Healthy Results Wellness Program with bi-weekly incentives.
• Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED