Medical Assistant II - Primary Care

IU Health•Roanoke, IN

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role helps ensure ordered procedures and treatments are complete, patient flow is smooth, laboratory work is performed, and patients are instructed about procedures, treatments, and care needs. The Medical Assistant ensures medical orders and referrals are carried out accurately and promptly; performs registration and scheduling; maintains EHR files; and handles general front-office functions as needed. The position may also precept current Medical Assistant team members or Medical Assistant externs at leadership’s request. This is a full-time position scheduled Monday through Friday, 7:00 AM to 5:00 PM, with no weekends or holidays. Indiana University Health describes opportunities for team members to learn and develop through advanced clinical training, leadership development, promotion opportunities, and cross-training.

Requirements

High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; a high school diploma must be completed within 13 months from the start date.
0–2 years of relevant experience.
New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support for healthcare workers certification; other advanced life support certifications may be required according to unit or department specialty and patient care policies.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Ability to meet the technical and physical standards.

Nice To Haves

Knowledge of ICD-10 and CPT coding.

Responsibilities

Perform duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician.
Ensure ordered procedures and treatments are complete and patient flow is smooth.
Perform general laboratory work.
Instruct patients concerning procedures, treatments, and needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling activities according to organizational and departmental procedures.
Maintain EHR files and perform general front-office functions as needed.
Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.