Medical Assistant II- Primary Care

IU Health • Bloomington, IN

2d • Onsite

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role supports complete and timely procedures and treatments, smooth patient flow, general laboratory work, and patient instruction about procedures, treatments, and care needs. It also ensures medical orders and referrals are carried out accurately and on time.

The position performs registration and scheduling activities according to organizational and departmental procedures, maintains electronic health record files, and performs general front-office functions as needed. The Medical Assistant may precept current Medical Assistant team members or Medical Assistant externs when requested by leadership. The role is full-time, 40 hours per week, Monday through Friday, with an approximate schedule of 6:45 a.m. to 5:30 p.m. The listed location is 1520 S Liberty Drive, with a move later in the year to 2100 Liberty Drive.

Requirements

• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; a high school diploma must be completed within 13 months from the start date.
• Requires 0–2 years of relevant experience.
• A current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required; other advanced life support certifications may be required according to unit or department specialty and patient-care policies.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies according to current Clinical Policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to meet the technical and physical standards.
• For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.

Nice To Haves

• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Room patients and prepare them for provider visits by obtaining and documenting vital signs, medical history, medications, and chief complaints.
• Manage patient messages through the electronic medical record, including provider communications, prescription refill requests, test results, referrals, and patient inquiries.
• Perform duties associated with direct patient care and clinical direction in accordance with organizational standards.
• Assure completeness of ordered procedures and treatments and support smooth patient flow.
• Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain EHR files and perform general front-office functions as needed.
• Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.

Benefits

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness through a government program for qualifying participants who meet program requirements
• Employee Assistance Program with counseling at no cost
• Healthy Results wellness programs, with participation points contributing toward a biweekly financial incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED