Medical Assistant II - Primary Care

Indiana University Health System•Noblesville, IN

3d•Onsite

About The Position

The Medical Assistant II performs duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician. Care is provided in accordance with organizational standards. The role helps ensure ordered procedures and treatments are complete, patient flow is smooth, laboratory work is performed, patients are instructed about procedures and treatments, and medical orders and referrals are carried out accurately and promptly. The position also performs registration and scheduling according to organizational and departmental procedures, maintains EHR files, and handles general front-office functions as needed. The Medical Assistant may precept current MA team members or MA externs when requested by leadership. The role is located at 17160 Dragonfly Dr., Suite 400, Noblesville, Indiana, and is scheduled for 40 hours per week. Clinic hours are 6:45 a.m. to 6:00 p.m.

Requirements

High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the high school diploma must be completed within 13 months from the start date.
Requires 0–2 years of relevant experience.
Phlebotomy experience is required.
A current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC) is required.
AHA Basic Life Support certification for healthcare workers is required.
Other advanced life support certifications may be required according to unit or department specialty and patient care policies.
Must have knowledge of OSHA, CLIA, and ADA.
Must acquire knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
Must have knowledge of standard laboratory and medical procedures.
Must have knowledge of insurance plans and third-party payers.
Must be able to master standard clinical competencies under current Clinical policy, Point of Care, and Skills Competency checklists.
Must have basic math skills and accurate data collection and entry skills.
Must be able to meet the technical and physical standards.
New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.

Nice To Haves

Knowledge of ICD-10 and CPT coding is preferred.

Responsibilities

Room patients, complete intake, and support providers during clinic visits.
Assist providers with patient care and perform duties associated with direct patient care and clinical direction.
Manage patient messages, paperwork, and prior authorizations.
Assist with clinical and administrative duties.
Assure ordered procedures and treatments are complete and support smooth patient flow.
Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling activities according to organizational and departmental procedures.
Maintain EHR files and perform general front-office functions as needed.
Prepare exam rooms and support clinic workflow.
May precept current MA team members or MA externs when requested by leadership.