Medical Assistant II Piedmont Plaza Family Medicine

Advocate Health • Winston-Salem, NC

2d • $23 - $34

About The Position

The Medical Assistant II supports patient care in a family medicine practice while working within the Medical Assistant scope of practice, following policies and procedures, and maintaining required training and competency. The role performs patient rooming and visit tasks, assists providers with procedures, handles laboratory duties and point-of-care testing, and safely administers medications and vaccines. It also supports practice operations through communication, equipment and supply upkeep, and other assigned duties. The position requires knowledge and skills to provide care appropriate to patients’ ages and developmental needs.

This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The listed pay range is $22.90 to $34.35.

Requirements

• Graduation from an accredited Medical Assistant program.
• Current American Heart Association (AHA) BLS certification.
• Successful completion of Atrium Health’s competency assessment.
• Current Medical Assistant certification from one of the listed organizations: AAMA (CMA), NHA (CCMA), NCCT (NCMA), AMT (RMA), American Allied Health (RMA), NHCWA (NCMSMA), NAHP (NRCMA), or NRMA (NRMA).
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Demonstrated professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE, or OSHA/IP certificate holder for the unit.
• Achieve 6 points from the list of additional market responsibilities.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
• Excellent communication and interpersonal skills and ability to build rapport and maintain professional relationships with patients, teammates, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail, with exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to perform physical activities throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
• Ability to lift 35 pounds without assistance; use patient-handling equipment and, when available, another team member for patient lifts over 35 pounds or when a patient cannot assist.
• Functional speech, vision, hearing, and touch, with ability to use fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
• Ability to operate all equipment necessary to perform the job.

Responsibilities

• Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency relevant to the specialty.
• Perform rooming and visit tasks, including taking vital signs, medication reconciliation, obtaining medical history, reviewing health maintenance and allergies, and completing screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and labeling, specimen packing, preparing lab orders and requisitions, and tracking results.
• Perform point-of-care testing according to standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
• Communicate effectively and promptly, work collaboratively, and escalate concerns appropriately.
• Maintain a clean work environment, clean instruments and equipment appropriately, ensure equipment is in working order, and keep work areas stocked.
• May assist with training and onboarding teammates.
• May serve as a role champion or committee member.
• Provide care appropriate to patients’ ages by applying knowledge of growth and development and assessing patient status and age-specific needs.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Premium pay, such as shift and on-call pay, based on the teammate’s role.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed