Medical Assistant II Piedmont Plaza Family Medicine

Advocate Health and Hospitals Corporation • Winston Salem, NC

23h • Onsite

About The Position

The Medical Assistant II provides patient care within the Medical Assistant scope of practice and follows applicable policies, procedures, training, and competency requirements. The role supports providers and patients in a family medicine practice through visit preparation, clinical procedures, laboratory work, testing, medication and vaccine administration, and related practice operations. The position requires age-appropriate care and knowledge of growth and development across the lifespan. The Medical Assistant maintains a clean, stocked, and safe work environment, communicates effectively with patients and teammates, and may help train and onboard colleagues or serve as a role champion or committee member.

This is a full-time position at Piedmont Plaza Family Medicine in Winston-Salem, North Carolina, scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m., for 40 hours per week. The listed pay range is $22.90 to $34.35. The role has frequent exposure to mechanical, electrical, and chemical hazards, as well as blood and body fluids, and requires protective clothing and equipment as needed. Physical work includes sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders. The employee must be able to lift 35 pounds without assistance; patient handling equipment and another team member are expected for certain heavier or assisted patient lifts.

Requirements

• Graduation from an accredited Medical Assistant program.
• Current American Heart Association (AHA) BLS certification.
• Successful completion of Atrium Health’s competency assessment.
• Current Medical Assistant certification from an accepted organization: CMA (AAMA), CCMA (NHA), NCMA (NCCT), RMA (AMT), RMA (American Allied Health), NCMSMA (NHCWA), NRCMA (NAHP), or NRMA (NRMA).
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Demonstrated professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for the unit.
• Achieve 6 points from the list of additional market responsibilities.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, teammates, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to perform the listed physical activities throughout the workday and lift 35 pounds without assistance.
• Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed and operate equipment necessary to perform the job.

Responsibilities

• Provide patient care within the Medical Assistant scope of practice, following policies and procedures and maintaining required training and competency.
• Perform rooming and visit tasks, including taking vital signs, reconciling medications, obtaining medical history, reviewing health maintenance and allergies, and conducting screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
• Perform point-of-care testing according to standing or provider orders and complete CLIA-approved waived and practice-specific diagnostic tests in accordance with CLIA standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform additional duties as assigned, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, appointment scheduling, and referrals.
• Communicate effectively and promptly, work collaboratively, and escalate concerns appropriately.
• Maintain a clean work environment and ensure instruments and equipment are appropriately cleaned, functional, and stocked.
• May assist with training and onboarding teammates and may serve as a role champion or committee member.
• Provide care appropriate to patients' ages and needs, applying knowledge of growth and development across the lifespan.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with potential premium pay, incentive pay for select positions, and opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed