Medical Assistant II, Family Medicine

Sutter Health•Sacramento, CA

About The Position

Provides clinical and clerical support to providers and members of the patient care team by performing back-office and patient-related tasks that support high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs all duties under the direction of a clinician. The role is a regular, full-time, non-exempt position on the day shift, with a 9-hour shift and a Monday through Friday schedule. The position is based with Sutter Medical Foundation – Central. Pay is listed as $29.28 to $40.99 per hour; the range may vary based on the primary work location. Eligible positions include a comprehensive benefits package. Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care. This may involve managing, storing, preparing, receiving, unpacking, transporting, disposing of, or administering drugs identified as hazardous or potentially hazardous by NIOSH, in accordance with USP 800 guidelines.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship.
Basic Life Support (BLS) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for examination, and administering injections.
Ability to interpret written, oral, diagrammatic, or schedule-form data and instructions.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time management and organizational skills, including prioritizing assignments and working within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, including accomplishing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient care team members.
Perform back-office and patient-related tasks that support high-quality patient care.
Help maintain smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain confidence and cooperation from patients, families or support groups, and healthcare providers.
Perform all duties under the direction of a clinician.
Handle hazardous drugs as required, in accordance with applicable NIOSH identification and USP 800 guidelines.