Medical Assistant I Piedmont Plaza Family Medicine PRN

Advocate Health and Hospitals Corporation•Winston Salem, NC
•Onsite

About The Position

The Medical Assistant I supports clinical care at Piedmont Plaza Family Medicine. The role prepares and rooms patients, obtains vital signs, gathers and updates health information, performs laboratory procedures, assists physicians and advanced practice professionals with procedures, and administers routine medications under orders or approved protocols. The Medical Assistant follows through on tests, referrals, and appointments; communicates with patients and the care team; and may perform additional clinical support tasks based on specialty needs and demonstrated competency. The role requires age-appropriate care and knowledge of growth and development across the lifespan. This is a PRN, part-time position scheduled Monday through Friday between 8:00 a.m. and 5:00 p.m., with 16 hours per week listed. The role requires graduation from an accredited Medical Assistant program, current qualifying Medical Assistant certification, and American Heart Association Basic Life Support certification. One year of experience is preferred. The position involves frequent physical activity, lifting, exposure to mechanical, electrical, chemical, and biological hazards, and use of protective equipment as needed.

Requirements

  • Graduation from an accredited Medical Assistant program.
  • Current Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association.
  • Current Medical Assistant certification from one of the listed organizations: AAMA, NHA, NCCT, AMT, American Allied Health, NHCWA, NAHP, or NRMA.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
  • Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive professional relationships with patients, team members, and physicians.
  • Proficient computer skills, including keyboarding, using a Windows operating system, and electronic mail; exposure to electronic medical records systems.
  • Customer service skills that support a positive patient experience.
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member for specified patient lifts when available.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed and operate equipment necessary to perform the job.

Nice To Haves

  • One year of experience.

Responsibilities

  • Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information.
  • Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the role's scope.
  • Perform laboratory procedures, including tests, cultures, and specimen collection, using aseptic technique and infection-control precautions.
  • Assist physicians and advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
  • Administer routine medications under physician or APP orders or approved standing orders and protocols.
  • Follow through on procedure and test requests, approved care algorithms, appointment scheduling, and referrals.
  • Refer questions to registered nurses and physicians or APPs according to scope-of-practice guidelines and relay information to patients as directed.
  • Communicate with clinicians and other health care team members to support smooth clinic flow.
  • Communicate accurate and timely information to patients.
  • Perform other basic or advanced clinical support tasks within demonstrated competencies and under clinical supervision, including tasks such as suture or staple removal, phlebotomy, EKGs, spirometry, Holter monitor application, and protocol-based prescription refills.
  • Provide care appropriate to patients' ages and developmental needs, following departmental policies and procedures.

Benefits

  • Paid time off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Career development programs
  • Potential premium pay, incentive pay for select positions, and annual increases based on performance
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