Medical Assistant II - Outpatient Nutrition/GI Clinic

Texas Children's Hospital•Houston, TX

22h•Onsite

About The Position

The Medical Assistant II provides patient care and exceptional customer service in an outpatient nutrition/GI clinic at The Medical Center. The role supports efficient clinic operations by coordinating patient flow, schedules, registration, clinical care, and follow-up services. Successful candidates must undergo respiratory fit testing in compliance with occupational health and safety standards. Texas Children’s describes itself as a pediatric and women’s health care organization focused on patient care, education, and research. The organization has a network of hospitals, clinics, a health plan, and research facilities, and employs more than 15,000 team members.

Requirements

Hold at least one of the following required certifications: CCMA from the National Health Career Association; CMA-AAM from the American Association of Medical Assistants; EMT, EMT-A, EMT-B, EMT-I, EMT-P, or licensed paramedic credential from the Texas Department of State and Health Services; NCMA from the National Center for Competency Testing; NRCMA from the National Association of Health Professionals; or RMA from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants.
At least 2 years of related experience.
Undergo respiratory fit testing in compliance with occupational health and safety standards.

Responsibilities

Welcome patients, families, and visitors in a professional, timely, age-appropriate, and culturally sensitive manner.
Communicate appointment status, delays, clinic processes, and patient needs with patients, families, providers, and clinic staff.
Register patients, verify demographic and insurance information, collect applicable fees, and resolve or escalate account concerns.
Coordinate patient flow by prioritizing rooming, communicating patient arrival and readiness, and helping reduce wait times.
Review appointment schedules and obtain needed medical records, laboratory results, diagnostic reports, referrals, and other information before patient visits.
Collect and document patient and family data, report abnormal findings to a Registered Nurse or provider, and support development of the plan of care.
Administer authorized medications as directed by a physician and document administration, adverse reactions, and patient responses.
Assist with examinations, treatments, testing, emergency responses, room turnover, equipment readiness, and supply management.
Collect, label, process, and transport specimens, and perform authorized point-of-care testing in accordance with laboratory procedures.
Complete patient checkout by entering orders, coordinating ancillary services, scheduling follow-up appointments, and communicating preparation instructions.
Monitor provider schedules, coordinate appointment changes, and ensure resources such as interpreters, equipment, and reports are available for patient visits.
Participate in quality-improvement activities and support a safe, efficient, service-focused clinic environment.