Medical Assistant II- Surgery Outpatient Clinic

IU Health • Indianapolis, IN

5h • Onsite

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs direct patient care and clinical support in accordance with organizational standards. The role supports completion of ordered procedures and treatments, smooth patient flow, general laboratory work, patient instruction, and accurate, timely completion of medical orders and referrals. The position also performs registration and scheduling activities, maintains electronic medical record files, and completes general front-office functions as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant II may be asked by leadership to precept current medical assistant team members or externs.

This full-time, day-shift position is based in the Surgery Outpatient Offices at IU Health University Hospital in Indianapolis, Indiana. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

• AHA Basic Life Support certification for healthcare workers is required; additional advanced life support certifications may be required according to unit or department specialty and patient care policies.
• High school diploma or equivalent required.
• Current medical assisting certification required from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills required.
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.

Nice To Haves

• Graduation from a Medical Assistant program preferred.
• TB validation to administer or read, or ability to obtain validation within six months of hire, preferred.

Responsibilities

• Room patients and prepare procedure rooms for provider visits.
• Set up and assist with in-office procedures and treatments.
• Break down, clean, and restock procedure rooms after patient visits.
• Prepare charts and documentation for virtual appointments.
• Review patient records, test results, and provider schedules to ensure visits are ready.
• Monitor and support clinic compliance requirements, including Joint Commission standards.
• Pull, review, and track departmental quality metrics and performance measures.
• Perform duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician.
• Ensure ordered procedures and treatments are complete and support smooth patient flow.
• Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling according to organizational and departmental procedures.
• Maintain EMR files and perform general front-office functions as needed.
• Perform computerized physician order entry only when directed by the assigned physician.
• Precept current medical assistant team members or medical assistant externs when requested by leadership.

Benefits

• 401(k) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness through a qualifying government program, subject to eligibility requirements
• Employee Assistance Program with counseling at no cost
• Healthy Results wellness program with participation points contributing to a biweekly financial incentive
• Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED