About The Position

The Medical Assistant II (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow. This includes but is not limited to scheduling patients for follow-up office visits, imaging, and lab work; preparation of appropriate chart elements; checking vital signs; rooming patients; and assisting with procedures. The non-clinical responsibilities also include the pre-authorization process and acting as a liaison between the providers and patients. The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The Medical Assistant will provide updates to the staff and patients on timing and status for all tasks that could have an impact on the patient’s health and/or testing and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices. May be required to start at a different location throughout the workweek or travel to multiple sites. Oncology and Specialty Clinics: Follows clinic guidelines for handling instruments and equipment utilized in clinic procedures.

Requirements

  • Maintaining a highly professional environment
  • Ensuring a collaborative relationship with patients and physicians
  • Assist with non-clinical tasks required to ensure smooth patient access and flow
  • Work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date
  • Provide updates to the staff and patients on timing and status for all tasks that could have an impact on the patient’s health and/or testing and treatment options
  • Ensures even patient flow and continuous communication within Hoag and referring physician offices

Nice To Haves

  • May be required to start at a different location throughout the workweek or travel to multiple sites

Responsibilities

  • Scheduling patients which can include follow up office visits, imaging and lab work
  • Preparation of appropriate chart elements
  • Checking vital signs
  • Rooming patients
  • Assisting with procedures
  • Pre-authorization process
  • Acting as a liaison between the providers and patient
  • Work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date
  • Provide updates to the staff and patients on timing and status for all tasks that could have an impact on the patient’s health and/or testing and treatment options
  • Ensures even patient flow and continuous communication within Hoag and referring physician offices
  • Follows clinic guidelines for handling instruments and equipment utilized in clinic procedures
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