Medical Assistant II
About The Position
Provides clinical and clerical support to providers and patient care teams by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and department workflows and assists the patient care team in implementing the medical plan of care. Performs duties under the direction of a clinician, using education, technical competence, and patient interaction skills to build confidence and cooperation among patients, their support groups, and healthcare providers. Supports population health initiatives intended to improve preventive care, close care gaps, and enhance patient engagement and health outcomes. Assists with patient outreach, care coordination, population health projects, and workflow improvement efforts in partnership with clinical and operational teams. This hybrid role requires travel to Antioch and Berkeley for onsite initiatives and project needs.
Requirements
- High school diploma or GED.
- Graduate of a Medical Assistant program; diploma must be presented within 90 days.
- Completion of a 160-hour Medical Assistant externship, verified on the MA school website.
- BLS-Basic Life Support Healthcare Provider certification.
- One year of recent relevant experience.
- General knowledge of medical procedures, views, and equipment.
- Basic understanding of human anatomy, physiology, pathology, and medical terminology.
- Competency and validation in basic Medical Assisting skills, such as taking vital signs, preparing patients for exams, and administering injections.
- Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
- Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
- Time-management and organizational skills, including prioritizing assignments and meeting deadlines within standardized procedures and scientific methods.
- General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
- Ability to work independently and as part of a team, manage multiple tasks amid interruptions, identify and resolve standard problems using established options, and build collaborative relationships with peers and other healthcare providers.
Responsibilities
- Provide clinical and clerical support to providers and patient care teams.
- Perform back-office and patient-related tasks that support high-quality patient care.
- Help maintain smooth patient and department workflows.
- Assist the patient care team in implementing the medical plan of care.
- Support population health initiatives to improve preventive care, close care gaps, and enhance patient engagement and health outcomes.
- Assist with patient outreach, care coordination, population health projects, and workflow improvement efforts.
- Partner with clinical and operational teams to support organizational quality goals.
- Travel to Antioch and Berkeley to support onsite initiatives and project needs.
- Perform duties under the direction of a clinician.
Benefits
- Comprehensive benefits package for eligible positions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
