Medical Assistant II

Tulane University•New Orleans, LA

About The Position

The Certified Medical Office Assistant supports the delivery of comprehensive medical care to a population of 13,000 students. The role serves as a link between patients and healthcare providers and helps ensure efficient clinic operations while prioritizing patient care and safety. It includes patient engagement, clinical support, and administrative tasks. This is a full-time, 12-month position requiring some weekend and evening hours. Participation in off-campus programs may also be required.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in a medical setting.
  • Certification as a Registered Medical Assistant by the AMT or Certified Medical Assistant by the AAMA or AAH.
  • Strong customer service orientation.
  • Background in laboratory or medical office assisting.

Nice To Haves

  • 3 years of experience in a medical setting.
  • Experience with college-aged adults.
  • Experience with third-party billing and insurance.
  • Experience performing CLIE-waived testing.

Responsibilities

  • Support the provision of comprehensive medical care for students.
  • Facilitate communication between patients and healthcare providers.
  • Help ensure efficient clinic operations while prioritizing patient care and safety.
  • Perform patient engagement, clinical support, and administrative tasks.
  • Participate in off-campus programs as required.
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