Medical Assistant II (MA II)One Health Clemmons Family Medicine II FT

Advocate Health and Hospitals Corporation • Clemmons, NC

15d • Onsite

About The Position

The Medical Assistant II (MA II) at One Health Clemmons Family Medicine is a full-time position responsible for providing patient care within the scope of practice for a Medical Assistant. This role involves performing various clinical tasks, assisting providers, managing laboratory duties, administering medications, and ensuring a clean and well-stocked work environment. The MA II must demonstrate effective communication, teamwork, and the ability to provide age-appropriate care. This position is crucial in supporting the efficient operation of the clinic and ensuring a positive patient experience.

Requirements

• High School Diploma or GED required.
• Completion of an accredited Medical Assistant program or equivalent (structured military training or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years, depending on division).
• Current American Heart Association (AHA) BLS certification required (or obtained within 45 days for some divisions).
• Recognized or certified as a CMA or RMA by a specified national organization (e.g., AAMA, NHA, AMT, NCCT, etc., depending on division).
• Successful completion of Atrium Health’s competency assessment.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Nice To Haves

• Successful completion of system approved program to become a primary trainer for new teammates.
• Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit.
• Achieves 6 points from the list of additional market responsibilities.

Responsibilities

• Adheres to the Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assists provider with or performs procedures as ordered.
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
• Performs Point of Care testing (POCT) per standing order/provider order.
• Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Administers medications and vaccines safely following the rights of medication administration.
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately.
• Ensures equipment and supplies are in working order, and areas are appropriately stocked.
• May assist with training and onboarding of other teammates.
• May serve as a role champion or on a committee.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED