Medical Assistant (MA I) One Health Matthews Family Medicine FT

Advocate Health • Matthews, NC

4d • $23 - $34

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining required training and competency. The role supports family medicine providers with patient rooming, procedures, laboratory work, medication and vaccine administration, and related clinical and administrative tasks. The Medical Assistant communicates and works effectively with patients and teammates, maintains a clean and well-stocked work area, and may help train and onboard teammates or serve as a role champion or committee member. The position requires care appropriate to the ages of patients served and knowledge of lifespan growth and development and age-specific patient needs.

This is a full-time position scheduled Monday through Friday, 40 hours per week. The listed pay range is $22.90–$34.35 per hour. The position is sign-on eligible based on eligibility.

Requirements

• High school diploma or GED.
• Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training, EMT training, or—in specified divisions—two years of verifiable full-time Medical Assistant experience within the last five years, as applicable to the division.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Required or qualifying Medical Assistant certification/registration, as applicable to the division, from a recognized organization listed in the posting.
• Current American Heart Association BLS certification, or obtain it within 45 days where applicable; some divisions require current certification.
• Successful completion of Atrium Health's competency assessment where applicable.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain professional relationships with patients, teammates, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member when available for patient lifts over 35 pounds or when a patient cannot assist.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
• Ability to operate all equipment necessary to perform the job.

Nice To Haves

• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.
• Professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE, or OSHA/IP certificate holder, where applicable.
• Achievement of six points from the additional market responsibilities list, where applicable.
• Successful completion of a system-approved program to become a primary trainer for new teammates, where applicable.

Responsibilities

• Follow Medical Assistant scope of practice, policies, and procedures, and maintain specialty-related training and competency while providing patient care.
• Room patients and complete visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and labeling, specimen packing, lab order and requisition preparation, and results tracking.
• Perform point-of-care testing according to standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
• Safely administer medications and vaccines using the rights of medication administration.
• Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
• May assist with training and onboarding other teammates.
• May serve as a role champion or on a committee.
• Provide care appropriate to patients' ages and needs, applying knowledge of growth and development across the lifespan and departmental policies and procedures.

Benefits

• Sign-on opportunity, based on eligibility.
• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED