Medical Assistant II (MA) - Family Medicine

Dartmouth-Hitchcock Health•Nashua, NH

About The Position

The Medical Assistant II performs clinical duties at an outpatient care site, including taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms. This is a full-time position scheduled for 40 hours per week.

Requirements

  • Graduate of an accredited Medical Assistant Program.
  • Demonstrated strong communication, organizational, and interpersonal skills.
  • Demonstrated ability to work well as a member of a team.
  • Certified Medical Assistant (CMA) from the American Association of Medical Assistants, Registered Medical Assistant (RMA) from American Medical Technologists, or Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association plus a DOL Registered Apprenticeships Certificate of Completion.
  • Current BLS certification.
  • Must be willing and able to participate in evening, weekend, and holiday coverage according to department needs.

Nice To Haves

  • Previous experience in an office or outpatient ambulatory care setting is strongly preferred.
  • Computer skills are strongly preferred.

Responsibilities

  • Greets and checks in patients, notifies the appropriate provider, and prepares patients, rooms, and equipment for procedures and examinations.
  • Takes and records vital signs and informs the provider of vital signs and patient concerns.
  • Recognizes and prioritizes emergency patients and assists with patient examinations and treatments.
  • Handles patient situations by phone and schedules appointments and procedures with medical professionals, recognizing limitations and involving nursing staff and providers as needed.
  • Registers new patients and establishes medical records.
  • Prepares patient billings.
  • Assists patients with insurance and other forms.
  • Provides authorized information upon request from third-party payors.
  • Instructs patients on preparation for specific procedures.
  • Collects and processes routine laboratory specimens.
  • Operates and maintains clinical equipment.
  • Maintains and uses aseptic technique, including sterilization, disinfection, and disposal of contaminated material.
  • Cleans, wraps, and autoclaves instruments, and cares for supplies and equipment.
  • Performs other duties as required or assigned.
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