About The Position

The Medical Assistant II assists healthcare professionals with delivering patient care services and performs clinical skills as ordered by a medical provider. The role is based at University Health Services (UHS), an accredited on-campus medical facility serving UT Austin students with general medical care, public health education, and specialty clinics. Healthyhorns’ mission is to enhance students’ health and well-being in support of their academic and personal goals. The position is scheduled for 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m.; the work schedule may be discussed during the interview. The position is expected to continue. Work may take place around standard office conditions and biohazards, and involves keyboard use, manual dexterity, lifting and moving, and possible exposure to chemicals and commercial items typically found in offices, medical clinics, and building repairs or maintenance.

Requirements

  • High school diploma or GED.
  • Completion of an accredited Medical Assistant Program and current Medical Assistant Certification (CME or CCMA).
  • At least three years of experience as a Medical Assistant in a primary care or sports medicine outpatient clinic setting.
  • CPR certification within 90 days of hire.
  • Experience serving as a liaison between the clinic manager and staff.
  • Excellent interpersonal and communication skills.
  • Demonstrated ability to build camaraderie and teamwork.
  • Professional demeanor.
  • Strong organizational skills and attention to detail.
  • Experience using electronic medical records, Microsoft Word and Excel, and the Windows environment.
  • Experience with and moderate comfort using a personal computer.
  • Ability to learn tasks quickly with minimal training and supervision.
  • Flexibility when priorities shift.
  • Ability to maintain confidentiality of protected health information.
  • Regular and punctual attendance.
  • Customer-service-oriented behavior and excellent public relations skills in all aspects of work.
  • Relevant education and experience may be substituted as appropriate.

Nice To Haves

  • More than five years of experience as a Medical Assistant.
  • More than five years of experience in an ambulatory, outpatient, or primary care clinic, emergency room, or college health setting.
  • Experience serving as a liaison between the clinic manager and staff.
  • Experience onboarding and training new staff.
  • Experience with clerical functions.
  • Experience working in the front office of a healthcare or medical clinic.
  • Experience working in a student health center.
  • Initiative and self-direction in learning new skills and assuming new responsibilities.
  • Consistently being prepared to begin work at the scheduled time and remaining at work for the entire scheduled time.

Responsibilities

  • Assist with the evaluation and care of patients scheduled to be seen by UHS providers.
  • Maintain a regular and punctual attendance pattern.
  • Perform department-specific procedures and treatments according to UHS policies and procedures.
  • Demonstrate respect and professionalism, follow customer service standards and policies, maintain patient confidentiality, and participate in quality improvement efforts.
  • Maintain the knowledge needed to provide high-quality patient care.
  • Help maintain a safe and clean working environment.
  • Participate in other assignments, activities, and duties as assigned.

Benefits

  • 100% employer-paid basic medical coverage
  • Retirement contributions
  • Paid vacation and sick time
  • Paid holidays
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