Medical Assistant II, Urgent Care, Per Diem (PD)

UMass Memorial Health•Leominster, MA

1d•$18 - $32•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Medical Assistant II provides clinical care and performs clerical duties to support office and clinic functions. The employee receives workplace education and training to assist providers and the healthcare team in caring for patients. The position is in an urgent care setting and is per diem, with mixed weekday shifts and every-other-weekend and every-other-holiday scheduling.

Requirements

High school diploma or equivalent.
Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association or American Red Cross. If not held at hire, certification must be obtained within three months of hire.
Medical Assistant credential approved by the Massachusetts Department of Health (e.g., ARMA or NHA).
Ability to meet the position’s physical demands, including lifting up to 50 pounds, standing and walking most of the time, and frequent bending.
Hand dexterity, hearing, and vision sufficient to take direction from patients or providers, adjust equipment, and observe and describe patient observations.

Responsibilities

Escort patients to examination rooms; take and record vital signs; collect and document health status and history; and monitor patient progress according to standard procedures.
Perform EKGs, phlebotomy, and point-of-care tests according to clinic or office standards.
Prepare, document, and administer non-intravenous injections as directed or required, within scope of practice.
Assist with routine physical examinations and clinical procedures.
Review laboratory results and promptly bring abnormal results to the attention of physicians and others as appropriate.
Communicate observations and reported changes to the appropriate licensed clinician; prepare rooms for patient care; and assist with setup, maintenance, disassembly, and cleaning of patient equipment.
Clean, sterilize, and repackage instruments and scopes according to clinic or office protocol; operate sterilization and cleaning systems as necessary.
Assist with moving, lifting, positioning, and transporting patients, following policy and using appropriate safety techniques and body mechanics.
Follow procedures for patient arrivals and appointment scheduling; assist with patient admissions, transfers, and discharges.
Maintain clinical and office supplies, keep inventory accurate, rotate stock, and initiate requisitions for replenishment or special items.
Maintain logs and patient charts or medical records; enter or retrieve information in the electronic medical record as needed.
Process prescriptions and refills as directed.
Perform clerical duties such as typing, filing, scheduling, generating letters, preparing forms, handling phone calls, and documenting in patient records.
Work with insurers to verify coverage and eligibility and obtain prior authorizations, pre-certifications, and clinician referrals as needed before patient visits.
Collect patient visit co-payments and maintain records.
Comply with departmental policies, procedures, objectives, health and safety requirements, and quality-improvement practices; attend required meetings and conferences; maintain reliable attendance; and perform other similar duties as directed.
Demonstrate professionalism and respect toward employees, patients, and visitors.