Medical Assistant II - Otolaryngology

Mount Sinai Health System•New York, NY

About The Position

The Medical Assistant II provides clinical and clerical support in an otolaryngology practice. The role supports patient care, assists physicians with procedures, helps coordinate patient flow, maintains records and supplies, and provides training and workflow direction to Level I Medical Assistants. The ideal candidate has experience in a surgical subspecialty, is comfortable assisting with procedures, and has experience supporting patients before and after procedures.

Requirements

High school diploma or GED and completion of a training certificate from an approved Medical Assistant certificate course.
Medical Assistant certificate from an approved school.
At least 2 years of experience as a Medical Assistant.
BCLS certification; issuing authority must be AHA.
For in-house candidates, promotion to Level II is contingent upon consistent E or S annual performance appraisals.

Nice To Haves

Certified Medical Assistant.
Clinical experience in a surgical subspecialty such as Urology, ObGyn, General Surgery, or Dermatology.
Experience assisting physicians with procedures.
Experience assisting patients with before- and after-care procedures.

Responsibilities

Perform assigned patient-care duties, which may include venipuncture, EKGs, point-of-care testing, specimen collection and processing, taking vital signs, preparing patients for examinations, and helping patients walk, transfer, or dress.
Check schedules, organize patient flow, accompany patients to examination or procedure rooms, relay instructions to patients or families, and answer calls with pertinent information.
Assist physicians with procedures.
Handle assigned clerical duties, including sending and receiving medical records, obtaining lab and imaging reports and referral information, completing forms and requisitions, and maintaining charts.
Enter orders in the electronic medical record or prepare prescription refill requests for physician review and approval.
Inventory, order, or restock medical supplies as applicable.
Set up examination rooms and instruments using required sterilization techniques and infection-control policies.
Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other applicable processes.
Check medication and supply expiration dates and dispose of expired items according to institutional policy.
Maintain a safe and healthy work environment by following procedures, legal requirements, and personal protective equipment requirements.
Maintain medical charts, including filing operative reports, test results, and home-care forms.
As needed, schedule surgeries or procedures or coordinate with the Surgical Coordinator; verify times with patients and prepare charts, pre-admission materials, and consent forms.
As needed, perform phlebotomy, schedule appointments, register patients, update demographic and insurance information, maintain office schedules, verify insurance, and complete procedure pre-certification.
Train and mentor Level I Medical Assistant staff.
Direct and assign Medical Assistant schedules and workflow to meet practice needs and patient volumes.
Oversee delivery of clinical office support to meet each physician's needs.
Perform other duties and tasks as required.