Medical Assistant II - Otolaryngology

Mount Sinai Health Systems•New York, NY

7d•$25 - $34

About The Position

The Medical Assistant II provides clinical and clerical support for the Otolaryngology practice, assisting physicians with procedures and helping patients before and after care procedures. The ideal candidate has experience in a surgical subspecialty such as Urology, ObGyn, General Surgery, or Dermatology, along with clinical experience and comfort assisting physicians with procedures. The role includes patient care, procedure-room preparation, specimen collection and processing, point-of-care testing, vital signs, venipuncture or EKGs, patient and family instructions, and responding to calls. Clerical work includes managing medical records and charts, obtaining reports and referral information, completing forms, entering orders into the EMR, and preparing prescription refill requests for physician review and approval. Additional responsibilities may include scheduling and registration, insurance verification and pre-certification, and coordinating surgeries or procedures. The Medical Assistant II maintains supplies, sterilizes instruments and examination rooms according to hospital and infection-control policies, maintains required logs, checks expiration dates, and follows safety and personal protective equipment requirements. The position also provides training and mentoring to Level I Medical Assistants, directs schedules and workflow, and oversees clinical office support for physicians.

Requirements

High school diploma or GED and completion of a training certificate from an approved Medical Assistant certificate course.
At least 2 years of experience as a Medical Assistant.
Medical Assistant certificate from an approved school.
BCLS certification required; issuing authority must be the AHA.
For in-house candidates, promotion to Level II is contingent on consistent E or S annual performance appraisals.

Nice To Haves

Certified Medical Assistant.
Experience in surgical subspecialties such as Urology, ObGyn, General Surgery, or Dermatology.
Clinical experience and comfort assisting physicians with procedures.
Prior experience assisting patients with before- and after-care procedures.

Responsibilities

Perform assigned patient-care duties, including venipuncture and/or EKGs, checking schedules, organizing patient flow, accompanying patients to exam or procedure rooms, assisting with walking, transferring and dressing, collecting and processing specimens, performing point-of-care testing, and preparing patients for examinations.
Assist physicians with procedures, take vital signs, relay instructions to patients and families, answer calls, and provide pertinent information.
Send and receive patient medical records; obtain lab and X-ray reports, hospital notes, and referral information; complete forms and requisitions; and maintain charts and records in the EMR or manually.
Enter orders into the EMR or prepare prescription refill requests for the ordering physician's review and approval.
Inventory, order, and restock medical supplies as applicable.
Set up examination rooms and instruments using proper sterilization techniques and hospital and infection-control policies.
Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other processes as needed.
Check expiration dates on medications and medical supplies and dispose of expired items according to institutional policy.
Maintain a safe, secure, and healthy work environment by following standards, procedures, legal regulations, and personal protective equipment requirements.
Assist with medical chart maintenance, including filing operative reports, test results, and home-care forms.
As needed, schedule surgeries or procedures or coordinate with the Surgical Coordinator to verify times with patients and prepare charts, pre-admission materials, and consent forms.
As needed, perform proficient phlebotomy, appointment scheduling and registration, and updates to patient demographic and insurance information.
As needed, maintain, adjust, and confirm patient office schedules; check and verify insurance information using internal or web sources; and perform or verify procedure pre-certification.
Train and mentor Level I Medical Assistant staff.
Direct and assign Medical Assistant schedules and workflow according to practice needs and patient volumes.
Oversee delivery of clinical office support to meet each physician's needs.
Perform other duties and tasks as required.