About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role supports patient care, ensures ordered procedures and treatments are complete, promotes smooth patient flow, performs general lab work, instructs patients about procedures and treatments, and ensures medical orders and referrals are carried out accurately and promptly. The position also performs registration and scheduling, maintains EHR files, and completes general front-office functions as needed. The Medical Assistant may precept current Medical Assistant team members or Medical Assistant externs at leadership’s request. This PRN position is based at IU Health Primary Care Sports Medicine in Hazel Dell, Noblesville, Indiana. Responsibilities include rooming and completing intake for patients, supporting providers during visits, assisting with patient care and clinic workflow, managing patient messages, paperwork and prior authorizations, scanning and maintaining medical records, and preparing exam rooms. Candidates should be dependable team players with a positive attitude, strong communication skills, and a willingness to learn and support teammates. Phlebotomy experience is required; orthopedics or sports medicine experience is preferred.

Requirements

  • High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months from the start date.
  • Requires 0–2 years of relevant experience.
  • New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
  • Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
  • AHA Basic Life Support certification for healthcare workers is required; other advanced life-support certifications may be required based on department specialty and patient-care policies.
  • Knowledge of OSHA, CLIA, and ADA.
  • Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
  • Knowledge of standard laboratory and medical procedures.
  • Knowledge of insurance plans and third-party payers.
  • Ability to master standard clinical competencies under current clinical policy and Point of Care and Skills Competency checklists.
  • Basic math skills and accurate data collection and entry skills.
  • Ability to meet the technical and physical standards.
  • Phlebotomy experience required.
  • Dependable and reliable team player, positive attitude, strong communication skills, and willingness to learn and support teammates.

Nice To Haves

  • Orthopedics or sports medicine experience.
  • Knowledge of ICD-10 and CPT coding.

Responsibilities

  • Room patients, complete intake, and support providers during clinic visits.
  • Assist providers with patient care and clinical duties.
  • Manage patient messages, paperwork, and prior authorizations.
  • Scan and maintain medical records and EHR files.
  • Prepare exam rooms and support clinic workflow and patient flow.
  • Perform general laboratory work and ensure ordered procedures and treatments are complete.
  • Instruct patients concerning procedures, treatments, and needs.
  • Ensure medical orders and referrals are carried out accurately and in a timely manner.
  • Perform registration, scheduling, and general front-office functions as needed.
  • May precept Medical Assistant team members or Medical Assistant externs when requested by leadership.

Benefits

  • 401(k) with employer match.
  • Tuition reimbursement.
  • Eligibility for student loan forgiveness.
  • Employee Assistance Program (EAP).
  • Healthy Results Wellness Program with bi-weekly incentives.
  • Benefits Designed for You.
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