MEDICAL ASSISTANT II - Wetherington Family Medicine - Full Time Days

The Christ Hospital•West Chester, OH

About The Position

Assists in the examination and treatment of patients under the direction of a physician. Supports patient flow and clinical operations, documents patient information in the electronic medical record (EMR), prepares charts and treatment rooms, and performs clinical and administrative duties as assigned. The role may include training new employees, serving as an EMR Super User, and coordinating office work queues. The Medical Assistant must maintain patient confidentiality, follow applicable legal requirements, and support quality measures and a positive patient experience.

Requirements

High school diploma or equivalent.
Graduation from a Medical Assistant program or previous Medical Assisting experience required.
Excellent computer skills, including Microsoft Outlook, Excel, EMR, and scheduling systems.
Strong verbal and social skills to work respectfully with patients, physicians, visitors, coworkers, and drug representatives in person and by telephone.
Ability and willingness to travel to other physician offices as requested or needed.
Must successfully complete skills orientation.
BLS certification required.

Nice To Haves

Associate degree and/or Certified/Registered Medical Assistant credential preferred.
Two to five years of Medical Assistant or other relevant experience preferred, including practice in different care settings such as primary care, specialty care, or EMT.
Complementary clinical skills such as phlebotomy, performing EKGs, stitch removal, and splinting are highly preferred.

Responsibilities

Maintains patient flow during clinic hours.
Documents review of systems and measures vital signs, including pulse, respirations, blood pressure, weight, and height.
Updates past and current medical, social, and family history; reviews medications and updates the medication list at each visit.
Records patient information accurately in the EMR.
May assist in training new employees and may act as an EMR Super User.
Prepares patient charts in the EMR by scanning, abstracting, and reviewing records and test results; obtains missing information from outside facilities or websites as needed.
Refills and pre-authorizes medications, communicating with patients, pharmacies, or insurance companies as needed.
Records patient samples and medications and disposes of expired medications.
Prepares and maintains clean, fully supplied examination rooms and orders medical supplies as needed.
Completes patient assistance paperwork and obtains pertinent medical information according to office protocols.
Returns calls, responds to MyChart messages, and works EMR and practice-management in-baskets, workflow logs, and work queues; may coordinate or oversee office work queues.
Answers incoming calls, schedules appointments, checks patients in and out, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.
Operates EKGs, cardiac monitors, and other equipment for routine diagnostic tests; performs assigned clinical duties such as phlebotomy and cast removal.
Maintains a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
Protects confidential patient-care information and follows the legal responsibilities and requirements of the medical assistant role.
Supports quality measures and patient experience.
Performs other job duties as assigned.