Medical Assistant - Family Medicine Full-Time Days

Northwestern Memorial Healthcare•Bartlett, IL

9h•$20 - $26

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by helping maintain efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role is responsible for maintaining neat, clean, and safe patient care areas, promoting patient satisfaction through professional and friendly interactions, and safeguarding patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, vision, values, Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards.

Requirements

High school diploma or GED.
Current certification in an accepted medical assistant credential, or written proof of eligibility to take one of the listed certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
Complete one of the listed medical assistant certifications within the first six months of employment, after up to two test attempts, and acknowledge during onboarding that certification must be attained within six months as a condition of employment.
American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
Zero to two years of experience in a relevant role.
Strong computer skills.

Nice To Haves

Completion of an accredited Medical Assistant training program.
One to two years of ambulatory care experience.
Experience with an electronic medical record.

Responsibilities

Facilitate efficient patient flow by escorting patients to exam rooms, confirming identity with two identifiers, and preparing patients for examination.
Obtain and document vital signs, reason for visit, allergies, smoking history, and pharmacy information; promptly report significant changes in vital signs or acute symptoms to the provider and registered nurse.
Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for subsequent patients, and prioritize tasks to support patient flow.
Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
Prepare and stock exam rooms, disinfect and sterilize equipment and instruments, and participate in environmental safety rounds.
Maintain vaccine and medication inventory, monitor and maintain equipment and instruments, assist with ordering supplies, and dispose of expired items appropriately.
Follow office opening and closing procedures.
Accept delegated responsibilities, assist colleagues, and participate in staff meetings as part of the patient care team.
Communicate appropriately and effectively with patients and the patient care team, both in person and by phone.
Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
Perform other duties as assigned by the Supervisor or Manager.