Medical Assistant - Family Medicine Full-Time Days

Northwestern Memorial Healthcare•Bartlett, IL

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by helping maintain efficient patient flow, assisting with patient care, and performing related administrative functions. The role is responsible for maintaining clean and safe patient care areas, promoting patient satisfaction through professional and friendly interactions, and protecting patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, policies, Code of Ethics, Corporate Compliance Program, and applicable regulatory and accreditation standards. The position includes rooming patients, collecting and documenting clinical information, assisting with procedures, preparing and maintaining exam rooms and equipment, and supporting the clinic team. The Medical Assistant also performs other duties assigned by the Supervisor or Manager.

Requirements

  • High school diploma or GED.
  • Current certification in an accepted medical assistant credential, or written proof of meeting eligibility requirements to take an eligible certification exam from AAMA, AMT, NCCT, NHA, or NRCMA.
  • Complete one of the specified medical assistant certifications within the first six months of employment, with up to two test attempts; certification attainment within six months is a condition of employment.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.

Responsibilities

  • Escort patients to exam rooms, verify identity using two identifiers, and prepare them for examination.
  • Obtain and document accurate vital signs according to organizational standards; document the reason for the visit and update or confirm allergies, smoking history, and pharmacy information.
  • Promptly notify the provider and registered nurse of significant changes in vital signs or acute symptoms.
  • Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to support patient flow.
  • Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and CLIA-waived testing as directed by a provider.
  • Prepare and stock exam rooms, following protocols for disinfecting and sterilizing equipment and instruments.
  • Participate in environmental safety rounds.
  • Maintain vaccine and medication inventory; monitor and maintain equipment and instruments according to clinic guidelines; assist with ordering supplies and dispose of expired items properly.
  • Follow office opening and closing procedures.
  • Accept delegated responsibilities, assist colleagues, and attend and participate in staff meetings.
  • Communicate appropriately and effectively with patients and the patient care team, both in person and by phone.
  • Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
  • Perform other duties assigned by the Supervisor or Manager.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
  • A wide range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events
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